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- Tasks: Serve customers with passion, support store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: A friendly attitude, teamwork skills, and a passion for customer service.
- Other info: Flexible working options and opportunities for career progression.
Our Tesco Colleague rate of pay starts from ÂŁ12.45 an hour; this increases to ÂŁ13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you will have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
About the role
Availability Window
Sun: 14:00 – 21:00
Sat: 10:00 – 16:00
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store\’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Whats in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life\’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
- Click here to read more about the benefits we have available for our colleagues.
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day.\” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone\’s Welcome.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a career, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note Tesco will only recruit individuals who have passed the school leaver\’s age. To find out the school leavers age for your country please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com.
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Tesco Colleague - Pewsham Local Centre Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Pewsham Local Centre Express
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your passion for customer service aligns with their mission of serving customers better every day.
✨Tip Number 2
Practice common interview questions related to teamwork and customer service. Think about examples from your past experiences that demonstrate your ability to build rapport and work well within a team.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and being well-presented shows that you take the opportunity seriously and are ready to be a brand ambassador for Tesco.
✨Tip Number 4
Don’t forget to ask questions during your interview! Show your interest in the role by asking about the team dynamics or opportunities for progression. It’s a great way to demonstrate your enthusiasm for joining Tesco.
We think you need these skills to ace Tesco Colleague - Pewsham Local Centre Express
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for customer service shine through. Share examples of how you've gone the extra mile to help customers in the past. We love seeing candidates who genuinely care about making shopping a great experience!
Be Yourself: We want to know the real you! Don’t be afraid to let your personality come through in your application. Whether it’s your unique interests or your approach to teamwork, being authentic helps us see how you’d fit into our diverse team.
Highlight Flexibility: Since we value flexibility, make sure to mention your availability clearly. If you can work during the times we need, let us know! We appreciate candidates who are open to working different shifts and can adapt to our scheduling needs.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities and values mentioned in the job description. This will help you demonstrate your passion for delivering great service and how you can contribute to the team.
✨Showcase Your Customer Service Skills
Since customers are at the heart of everything Tesco does, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure a positive experience for customers.
✨Be Ready to Discuss Flexibility
Tesco values flexibility, so be clear about your availability and how it aligns with their needs. If you can work during peak times or have a flexible schedule, mention this during the interview to show you're a great fit for the role.
✨Emphasise Team Spirit
Collaboration is key in this role, so highlight your ability to work well within a team. Share experiences where you built rapport with colleagues or contributed to a positive team atmosphere. This will show that you’re not just focused on individual success but also on creating a supportive environment.