At a Glance
- Tasks: Join our team to serve customers and keep the store running smoothly during night shifts.
- Company: Tesco is a leading retailer committed to serving customers, communities, and the planet better every day.
- Benefits: Enjoy flexible hours, 10% off shopping, 20 days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a dynamic work environment.
- Qualifications: Must be over 18 with a passion for customer service and teamwork.
- Other info: Flexible working options available; we value diversity and inclusion.
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us: Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague Nights - Dalkeith Hardengreen employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague Nights - Dalkeith Hardengreen
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews or discussions, showing that you're a good fit for their team.
✨Tip Number 2
Be prepared to discuss your availability clearly. Since the role requires specific working hours, being upfront about when you can work will demonstrate your flexibility and willingness to meet their scheduling needs.
✨Tip Number 3
Show enthusiasm for the role by engaging with current employees or visiting the store. This not only gives you insight into the job but also allows you to mention any positive interactions during your application process.
✨Tip Number 4
Highlight any previous experience in retail or customer service during your conversations. Even if it's informal, demonstrating your ability to connect with customers and work in a team will strengthen your candidacy.
We think you need these skills to ace Tesco Colleague Nights - Dalkeith Hardengreen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Tesco Colleague. Emphasise any previous customer service roles or teamwork experiences, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've provided excellent service in the past and how you can contribute to Tesco's mission.
Highlight Availability: Clearly state your availability in your application. Since the role requires working nights, ensure you mention your flexibility and willingness to work during the specified hours.
Show Enthusiasm: In your application, express your enthusiasm for the role and the company. Mention why you want to work at Tesco and how you align with their values of serving customers and communities better every day.
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Tesco Colleague. Familiarise yourself with the key tasks such as customer service, stock replenishment, and teamwork. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Your Passion for Customer Service
Tesco places a strong emphasis on customer satisfaction. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to build rapport with customers and how you can contribute to creating a welcoming atmosphere in the store.
✨Be Flexible and Open-Minded
Since the role requires working nights and possibly varying hours, express your willingness to be flexible with your availability. Discuss how you can adapt to different shifts and still maintain a positive attitude towards your work.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team culture, training opportunities, and how Tesco supports its colleagues. This shows your genuine interest in the company and helps you assess if it's the right fit for you.