At a Glance
- Tasks: Serve customers with passion, ensuring a great shopping experience.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Earn £12.45/hour plus night premium, enjoy discounts, and flexible hours.
- Why this job: Be part of a diverse team and make a real impact in your community.
- Qualifications: Must be over 18, with a passion for customer service.
- Other info: Great career progression opportunities and a supportive work environment.
Availability Window:
- Days: Wed, Thu, Fri, Sat
- From: 23:00
- To: 08:00
Our Tesco Colleague rate of pay starts from £12.45 an hour. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
What is in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com.
Tesco Colleague Nights - Ballymena Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague Nights - Ballymena Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs. It’s all about being genuine and showing that you’re a great fit for the team!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Tesco loves passionate colleagues who can deliver great service, so be ready to share your experiences.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're interested and engaged. Ask about team dynamics or how Tesco supports career progression – it’ll make you stand out as a candidate.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application come through directly, so don’t miss out on this opportunity to join the Tesco family.
We think you need these skills to ace Tesco Colleague Nights - Ballymena Superstore
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. Show us how your skills align with what we're looking for, especially your ability to connect with customers and work in a team.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it’s super easy to navigate!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities like serving customers, handling products, and working in different areas of the store. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Tesco values great customer service, so be prepared to share examples of how you've delivered excellent service in the past. Think about times when you went above and beyond for a customer or helped create a positive shopping experience. This will demonstrate that you align with their core purpose of serving customers better every day.
✨Be Ready to Discuss Teamwork
Working at Tesco means being part of a team, so expect questions about how you collaborate with others. Share experiences where you built rapport with colleagues or contributed to a team goal. Highlighting your ability to communicate openly and create a fun atmosphere will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for progression, or how Tesco supports flexible working. This shows that you're engaged and thinking about your future with the company, which can leave a positive impression.