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For Companies At a Glance
- Tasks: Serve customers with passion, manage stock, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and wellbeing support.
- Why this job: Be part of a team that values diversity and makes a real impact.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
- Other info: Great opportunities for career growth and personal development.
About the role
Tesco Newton Mearns, Scotland, United Kingdom
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, with flexibility for up to 12 hours if needed. We schedule your contracted hours within your availability windows and give you three weeks notice of when your shifts will be.
Customers are at the heart of everything we do. This is a committed role full of everyday challenges.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Requirements
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
- Minimum age 18.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a parent, nearing retirement, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 a.m. or after 9:45 p.m. or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Tesco Colleague - Newton Mearns Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Newton Mearns Express
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’ll help you stand out as someone who truly gets what Tesco is all about!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering great service.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics or how Tesco supports its colleagues. This not only shows you’re engaged but also helps you figure out if it’s the right fit for you.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application and get to know you better. Plus, it’s super easy to keep track of your application status that way!
We think you need these skills to ace Tesco Colleague - Newton Mearns Express
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers' shopping experiences great!
Be Yourself: Don’t be afraid to show your personality in your application. At Tesco, we value authenticity and want to know the real you. This helps us understand how you’ll fit into our team!
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to customer service or teamwork. We love seeing how your background can contribute to our store's success!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities like serving customers, handling products, and working as part of a team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Tesco values great customer service, so be prepared to share examples of how you've delivered excellent service in the past. Think about times when you went above and beyond for a customer or helped create a positive shopping experience. This will demonstrate that you align with their core purpose.
✨Be Yourself and Embrace Inclusivity
Tesco prides itself on diversity and inclusion, so don’t hesitate to be yourself during the interview. Share your unique experiences and perspectives, and express how you can contribute to creating an inclusive atmosphere in the store. This will resonate well with their values.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or how Tesco supports flexible working. This shows your interest in the company and helps you determine if it's the right fit for you.