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- Tasks: Join us as a Tesco Colleague, serving customers and ensuring a great shopping experience.
- Company: Tesco is dedicated to becoming every customer's favourite way to shop, promoting diversity and inclusion.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, and free wellbeing services.
- Why this job: Be part of a supportive team, engage with the community, and make a real impact.
- Qualifications: A friendly attitude, teamwork skills, and a passion for customer service are essential.
- Other info: Open to school leavers; some roles may require candidates over 18.
About the role
Availability Window
Days
From time
To time
Mon
08:30:00
18:00:00
Tue
08:30:00
18:00:00
Sat
14:00:00
19:00:00
Pay and Hours
Our Tesco Colleague rate of pay starts from £12.45 an hour. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you prefer fewer hours (minimum 12), we have opportunities for this too.
The table shows the preferred availability times. We will schedule your hours within these times, with 3 weeks\’ notice of your shifts. We support flexibility; if your availability closely matches but not exactly the advertised times, we’d still love to hear from you. Read more.
Customer Service and Responsibilities
- Help serve our shoppers better every day with passion and pride.
- Be knowledgeable about products and services in the store.
- Assist in service, picking, and replenishment areas as needed.
- Follow training to work safely and effectively, providing excellent service.
- Make customer-focused decisions and meet store routines to enhance service and sales.
- Participate in seasonal, community, and charity events to create an inclusive atmosphere.
- Understand store performance, contribute to driving service, sales, and reducing waste.
- Handle products carefully to maintain quality.
- Live our values, make everyone feel welcome, and adhere to policies.
- Occasionally accept deliveries into the store.
Requirements
- Passion for delivering great service with a friendly attitude.
- Ability to build rapport with customers.
- Initiative and decision-making skills for customer benefit.
- Teamwork and good communication.
- Reliable, well-presented, and punctual.
Benefits
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays).
- Flexible working options from day one.
- Discounts including 10% off and 15% at pay weekend, saving up to £2,000 annually with the Colleague Clubcard.
- Free wellbeing services and resources.
- Life cover of five times your pay and a pension with up to 7.5% matching contributions.
- Choice of benefits such as discounts, shares, and cycle schemes.
- Uniform provided and policies supporting life’s moments.
- Access to colleague networks for support and community.
About Us
Our vision is to become every customer\’s favourite way to shop. We are committed to diversity, equity, and inclusion, welcoming everyone and supporting flexible working. We are proud to be a Disability Confident Leader and promote an inclusive recruitment process.
Please note: Tesco recruits individuals over school leaver age. Some roles require candidates over 18, especially those involving early or late shifts or specific store areas.
High volumes of applications may lead to early role closures. We provide feedback only to interviewed candidates.
For more about us, visit www.tescoplc.com
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Locations
Tesco Colleague - Londonderry Lisnagelvin Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Londonderry Lisnagelvin Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability in detail. Since Tesco values flexibility, showing that you can adapt your schedule to meet their needs could set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in customer service or teamwork. Sharing specific examples of how you've successfully interacted with customers or worked as part of a team can demonstrate your suitability for the role.
✨Tip Number 4
Research the local Tesco store and its community involvement. Being knowledgeable about their seasonal events or charity initiatives can show your genuine interest in contributing to the store's atmosphere and goals.
We think you need these skills to ace Tesco Colleague - Londonderry Lisnagelvin Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Highlight Customer Service Skills: Since the role focuses on delivering great service, make sure to emphasise your customer service experience. Provide specific examples of how you've successfully interacted with customers in previous roles.
Show Flexibility: Tesco values flexibility in availability. If your schedule closely matches their preferred times, mention this in your application. Highlight your willingness to adapt and work as part of a team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important traits for a Tesco Colleague.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Tesco's values.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in a retail environment, be prepared to discuss your experiences working in teams. Highlight specific situations where you collaborated effectively with others to achieve a common goal.
✨Be Knowledgeable About Tesco
Research Tesco and its products before the interview. Being able to discuss their services, values, and community involvement will show that you're genuinely interested in the role and the company.
✨Prepare for Flexibility Questions
Given the flexible working options, be ready to discuss your availability and how it fits with the store's needs. If your schedule is slightly different from what's advertised, explain how you can still meet their requirements.