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- Tasks: Serve customers with passion, handle products carefully, and support store operations.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and access to wellbeing services.
- Why this job: Be part of a dynamic team, make a difference, and gain valuable experience.
- Qualifications: A friendly attitude, teamwork skills, and a passion for customer service.
- Other info: Flexible working options available; everyone is welcome at Tesco.
Tesco UK • Lerwick • Temporary • Apply by 30-Jan-2026
Availability Window
Days From time To time Sun 12:00:00 18:00:00 Mon 07:00:00 14:30:00 Tue 12:00:00 18:00:00 Wed 12:00:00 18:00:00 Sat 12:00:00 18:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you\’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
What is in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life\’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click here to read more about the benefits we have available for our colleagues
You will be responsible for
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store\’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
About us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day.\” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone\’s Welcome.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a career, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaver\’s age. To find out the school leavers age for your country please click here
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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Tesco Colleague - Lerwick employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Lerwick
✨Tip Number 1
Get to know Tesco inside out! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate but someone who truly gets their mission of serving customers and communities.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your experiences align with the role. We all know that confidence is key, so the more you prepare, the better you'll feel when it’s time to shine.
✨Tip Number 3
Be yourself! Tesco values authenticity, so don’t be afraid to let your personality shine through. Share your passion for customer service and how you can contribute to creating a welcoming atmosphere in the store.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Colleague - Lerwick
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers happy and that you're excited about the role!
Be Yourself: Don't be afraid to let your personality come through in your application. At Tesco, we value authenticity, so share a bit about who you are and what makes you unique. It helps us get to know you better!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background to what we're looking for.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Tesco
✨Know the Company
Before your interview, take some time to research Tesco and its values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Service
During the interview, express your enthusiasm for delivering great customer service. Share specific examples from your past experiences where you went above and beyond for customers. This will demonstrate that you have the right attitude and skills for the role.
✨Be Ready for Teamwork Questions
Tesco values teamwork, so be prepared to discuss how you work well with others. Think of examples where you've collaborated with colleagues to achieve a common goal or resolved conflicts effectively. This will highlight your ability to contribute positively to the store environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how Tesco supports flexible working. This shows that you're engaged and thinking about how you can fit into their organisation.
