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For Companies At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming atmosphere.
- Company: Tesco is a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, competitive pay starting at £12.45, and opportunities for career progression.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact in your community.
- Qualifications: Must be over school leaving age; no prior experience required, just a passion for service.
- Other info: We support flexible working and are committed to diversity and inclusion.
Availability Window
- Days: Sun - Sat
- From time: 05:00
- To time: 24:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Key Responsibilities:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague - Leicester Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Leicester Superstore
✨Tip Number 1
Make sure to highlight your availability clearly during the application process. Tesco values flexibility, so if you can work varied hours, mention this to show you're adaptable and ready to meet their scheduling needs.
✨Tip Number 2
Familiarise yourself with Tesco's core values and customer service philosophy. Being able to discuss how you align with their mission of serving customers and communities will demonstrate your commitment to the role.
✨Tip Number 3
Prepare to showcase your teamwork skills. Tesco emphasises a collaborative environment, so think of examples from past experiences where you've successfully worked as part of a team to achieve a common goal.
✨Tip Number 4
Engage with Tesco's community initiatives or events. Showing that you are interested in participating in seasonal or charity events can set you apart as someone who is not just looking for a job, but is also keen to contribute positively to the store's atmosphere.
We think you need these skills to ace Tesco Colleague - Leicester Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Tesco is looking for in a colleague. Highlight your customer service skills and ability to work in a team, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job requirements. Emphasise any previous roles in retail or customer service, and include specific examples of how you've delivered great service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Tesco's values. Mention your availability and flexibility, as this is important for the role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which Tesco values highly.
How to prepare for a job interview at Tesco
✨Show Your Availability Flexibility
Since Tesco values flexibility in scheduling, be sure to communicate your availability clearly during the interview. If your times don't match exactly with their needs, express your willingness to adapt and find a compromise.
✨Demonstrate Customer Service Skills
As a Tesco colleague, you'll be at the forefront of customer interaction. Prepare examples of how you've provided excellent service in the past, showcasing your ability to build rapport and handle customer queries effectively.
✨Emphasise Teamwork and Communication
Tesco places a strong emphasis on teamwork. Be ready to discuss your experiences working in teams, how you contribute to a positive atmosphere, and how you communicate openly with colleagues to achieve common goals.
✨Align with Tesco's Values
Familiarise yourself with Tesco's core purpose and values. During the interview, reflect on how your personal values align with theirs, particularly around serving customers and being part of a diverse and inclusive team.