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For Companies At a Glance
- Tasks: Serve customers with passion, manage products, and support store operations.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Competitive pay, flexible hours, discounts, and wellbeing resources.
- Why this job: Be part of a diverse team and make a real impact in your community.
- Qualifications: Passion for customer service and ability to work well in a team.
- Other info: Opportunities for career progression and a supportive work environment.
Tesco Colleague – Hinckley Superstore
Join to apply for the Tesco Colleague role at Tesco.
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It\’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows show the periods of time in the week we\’d like you to be available to work. We will schedule your contracted hours within these times, and you\’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues. If the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that’s one of the things that makes it exciting.
- Becoming a Tesco Colleague means you will help to serve shoppers better every day.
- You’ll meet great people, learn new things, and be part of a diverse team where everyone is welcome.
- Whether you are seeking stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for
- Knowing your customers and serving them with passion and pride; providing great service.
- Being knowledgeable about the products and services within the store.
- Working across the store in service, picking and replenishment areas where required.
- Applying training to work safely, effectively and to serve customers brilliantly.
- Making decisions that are right for customers and delivering routines that meet their needs.
- Taking part in seasonal, community and charity events to create an inclusive atmosphere.
- Understanding store performance and working with the team to drive service, sales, reduce waste and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living the Tesco values, making everyone feel welcome and following policies.
- Occasionally accepting deliveries into the store.
You will need
- A passion for delivering great service and greeting customers with a smile.
- Ability to build rapport so customers leave with a positive shopping experience.
- Take initiative and make decisions that are right for customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create team spirit.
- Be punctual, well presented and a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% discount, 15% at pay day weekends with the Colleague Clubcard (plus an additional card for family).
- Access to free wellbeing services and resources.
- Life cover of five times your pay and a pension with up to 7.5% employer matching.
- Benefits to suit you, including discounts, shares and cycle-to-work schemes.
- Uniform provided and policies to support you for life’s moments.
- Access to colleague networks for diverse backgrounds; click here for more information.
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop. Our core purpose is to Serve our customers, communities and planet a little better every day. We aim to be a responsible and sustainable business for all stakeholders, communities, and the planet.
Diversity, equity and inclusion (DEI) at Tesco means everyone is welcome and represented. We support flexible working and recognise life events that may affect your work.
We are proud to be a Disability Confident Leader and we are committed to an accessible recruitment process. For information on accessibility support, please contact us.
Tesco will only recruit individuals who have passed the school leaver age. To find out the school leaver age for your country, please check the relevant guidance. In some roles, candidates must be over 18 for specific shifts or areas.
For more information about us please visit www.tescoplc.com
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Tesco Colleague - Hinckley Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Hinckley Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission to serve customers and communities better every day. It’ll help you stand out as someone who truly gets what Tesco is all about!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering great service, which is key for a Tesco Colleague.
✨Tip Number 3
Be ready to discuss flexibility in your availability. Tesco loves to support colleagues with different needs, so if you can show that you’re adaptable and willing to work within their scheduling windows, you’ll be in a strong position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Tesco team. Let’s get you that job!
We think you need these skills to ace Tesco Colleague - Hinckley Superstore
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for delivering great customer service shine through. Use examples from your past experiences to show how you’ve made customers feel valued and welcomed.
Be Yourself: Tesco values authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to the diverse team at Tesco.
Highlight Teamwork Skills: Since working well within a team is crucial, make sure to mention any experiences where you collaborated with others. This could be in previous jobs, school projects, or community activities—anything that shows you’re a team player!
Apply Through Our Website: We encourage you to apply directly through our website for the Tesco Colleague role. It’s the best way to ensure your application gets noticed, and you’ll find all the details you need to get started!
How to prepare for a job interview at Tesco
✨Know the Tesco Values
Before your interview, take some time to familiarise yourself with Tesco's core values. Understanding what they stand for will help you align your answers with their mission of serving customers and communities better every day.
✨Show Your Passion for Customer Service
During the interview, make sure to express your enthusiasm for delivering great service. Share specific examples from your past experiences where you went above and beyond to ensure a positive customer experience.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to discuss how you've successfully worked in a team environment. Highlight instances where you built rapport with colleagues or contributed to a positive team atmosphere.
✨Be Ready for Situational Questions
Expect questions that assess your decision-making skills and ability to handle challenges. Think of scenarios where you had to make quick decisions for the benefit of customers and be ready to share those stories.
