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For Companies At a Glance
- Tasks: Serve customers with passion, support store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and 20+ days holiday.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: Must be over 18; a passion for customer service is essential.
- Other info: Flexible working options available; great career progression opportunities.
Overview
Tesco UK • Hednesford • Permanent • Apply by 16-Sep-2025
Availability Window
Days From time To time Sun 09:30:00 16:30:00 Fri 04:30:00 12:00:00 Sat 04:30:00 13:30:00
Pay
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The week availability windows show when we would like you to be available to work. We will schedule your contracted hours within these times, and you\’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility; if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Responsibility: Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
- Being a colleague in one of our stores means you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Important
YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
What is in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life\’s moments
- Access to our colleague networks providing a space for colleagues from a range of backgrounds
- Read more about the benefits available for our colleagues
Your responsibilities
You will be responsible for
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store\’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and following policies.
- At times, you may be required to accept deliveries into the store
You will need
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
About us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day.\” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone\’s Welcome.
We know life looks a little different for each of us. That\\u2019s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a career, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaver\’s age. To find out the school leavers age for your country please click here
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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Tesco Colleague - Hednesford Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Hednesford Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs. It’s all about being genuine and showing that you’re a great fit for the team!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Tesco loves passionate people who can deliver great service, so be ready to share your stories.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're interested and engaged. Ask about team dynamics or how they celebrate success – it’ll help you stand out as a candidate.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application come through directly, so make sure you take that step. Good luck!
We think you need these skills to ace Tesco Colleague - Hednesford Superstore
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've got a knack for building rapport with customers or working in a team, shout about it!
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. A clean, well-presented application shows us you care about the role and are serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague entails. Familiarise yourself with the responsibilities and values mentioned in the job description. This will help you demonstrate your passion for delivering great service and how you can contribute to the team.
✨Showcase Your Customer Service Skills
Since customers are at the heart of everything Tesco does, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will highlight your ability to build rapport and create a positive shopping experience.
✨Be Ready for Teamwork Questions
Tesco values teamwork, so expect questions about how you work with others. Prepare examples that showcase your ability to communicate openly, support your colleagues, and contribute to a fun and inclusive atmosphere. This will show that you're not just a great individual worker but also a team player.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the role and the company. Ask about training opportunities, team dynamics, or how Tesco supports flexible working. This demonstrates that you're serious about joining their team and want to ensure it's the right fit for you.