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- Tasks: Serve customers with passion, assist in various store areas, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact every day.
- Qualifications: A passion for customer service and the ability to work well in a team.
- Other info: Flexible working options available; must be over school leaving age.
Overview
Our Tesco Colleague rate of pay starts from ÂŁ12.45 an hour; this increases to ÂŁ13.66 for stores within the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
About the role
Availability Window
- Sun – From 16:00 to 22:00
- Wed – From 13:00 to 22:00
- Sat – From 10:00 to 19:00
Role Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store\’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
What you’ll need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends: save up to ÂŁ2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life\’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click here to read more about the benefits we have available for our colleagues.
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day.\” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. We’re committed to creating a workplace where differences are valued, and all colleagues are given the same opportunities. We welcome chats about flexible working and life situations during your application.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please read more.
Please note
Tesco will only recruit individuals who have passed the school leaver\’s age. To find out the school leaver\’s age for your country please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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Tesco Colleague - Guildford Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Guildford Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding their commitment to serving customers and communities will help you align your responses during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability openly. Since Tesco offers flexible working options, showing that you're adaptable and willing to work within their scheduling needs can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service during your conversations. Even if it's informal, demonstrating your ability to engage with customers and work in a team will set you apart.
✨Tip Number 4
Show enthusiasm for community involvement. Tesco values participation in seasonal and charity events, so expressing your interest in contributing to these initiatives can demonstrate your commitment to the role.
We think you need these skills to ace Tesco Colleague - Guildford Superstore
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and teamwork. Use specific examples from your past experiences to demonstrate how you embody the values Tesco stands for, such as being welcoming and committed.
Highlight Relevant Experience: Make sure to include any previous retail or customer service experience in your CV. Emphasise your ability to build rapport with customers and work effectively within a team, as these are key aspects of the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Tesco's commitment to customer satisfaction.
✨Demonstrate Team Spirit
Since teamwork is crucial in a store environment, be prepared to discuss your experiences working in teams. Highlight how you contribute to a positive atmosphere and celebrate successes with colleagues, which is something Tesco values highly.
✨Be Knowledgeable About Tesco
Research Tesco’s values, mission, and recent initiatives before your interview. Showing that you understand their core purpose of serving customers, communities, and the planet will demonstrate your genuine interest in the role.
✨Prepare for Flexibility Questions
Given the flexible working options available, think about your own availability and how it aligns with Tesco's needs. Be ready to discuss your preferred hours and any flexibility you can offer, as this will show your willingness to adapt.