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For Companies At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming atmosphere.
- Company: Tesco is dedicated to serving customers, communities, and the planet sustainably.
- Benefits: Enjoy 20+ days holiday, flexible working, discounts, and wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: Must be over 18 with a passion for customer service and teamwork.
- Other info: Flexible hours available; minimum guaranteed hours of 16 per week.
Location: Great Shelford
Contract Type: Competitive
Working Hours: 16.00
Closing Date: 06/01/2025
Job Category: Business Unit
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the role:
Availability Window:
- Days: Sun: 12:00 - 23:00
- Thu: 12:00 - 23:00
- Fri: 12:00 - 23:00
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things, and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Responsibilities:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking, and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community, and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
About us:
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague - Great Shelford Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Great Shelford Express
✨Tip Number 1
Familiarise yourself with Tesco's values and mission. Understanding their commitment to customer service and community will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with Tesco staff or during the application process. Demonstrating a friendly and approachable attitude can make a lasting impression.
✨Tip Number 3
Be prepared to discuss your availability and flexibility. Since the role requires working various shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Engage with Tesco's social media channels or local community events. This not only shows your interest in the company but also helps you network with current employees who might provide insights or referrals.
We think you need these skills to ace Tesco Colleague - Great Shelford Express
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Tesco is looking for in a colleague. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Make sure your CV reflects the skills and experiences relevant to the Tesco Colleague role. Emphasise your customer service experience, teamwork abilities, and any relevant achievements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering great service and your understanding of Tesco's values. Mention specific examples of how you have provided excellent customer service in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Tesco's commitment to serving shoppers with passion and pride.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Discuss experiences where you collaborated with colleagues to achieve a common goal or create a positive atmosphere. This will show that you can contribute to the diverse team environment at Tesco.
✨Be Prepared to Discuss Flexibility
Since Tesco values flexible working, be ready to talk about your availability and how you can adapt to different shifts. This shows that you're open to meeting the needs of the store while balancing your own lifestyle.
✨Know the Store and Its Products
Research the Great Shelford Express store and its offerings before the interview. Being knowledgeable about the products and services will demonstrate your genuine interest in the role and help you connect with the interviewers.
