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For Companies At a Glance
- Tasks: Serve customers, manage stock, and create a welcoming store atmosphere.
- Company: Join Tesco, a leading retailer committed to community and customer service.
- Benefits: Starting pay of ÂŁ12.45/hour, flexible hours, 10% discount, and 20+ days holiday.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: Passion for customer service and teamwork; must be school leaver age.
- Other info: Opportunities for career growth and a supportive work environment.
Overview
Tesco Northfleet, England, United Kingdom
Join to apply for the Tesco Colleague – Gravesend Metro Express role at Tesco.
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week; if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Availability windows show the periods of time in the week we’d like you to be available to work. We will schedule contracted hours within these times, and you’ll have 3 weeks’ notice of exact shifts. We are happy to support flexibility; if your available times closely match but don’t exactly match the advertised times, we’d still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it exciting.
Responsibilities
- Being a colleague in one of our stores means you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Working across the store in service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about store performance, understanding the part you play to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living Tesco values, making everyone feel welcome and following policies.
- Occasionally, you may be required to accept deliveries into the store.
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers so they leave with a great shopping experience
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- 10% off and 15% at payday weekends via Colleague Clubcard (with an additional card to share with family)
- Access to free wellbeing services and resources
- Life cover of five times your pay and pension with employer matching contributions up to 7.5%
- Benefits to suit you, from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for life’s moments
- Access to colleague networks and more information about benefits on offer
About Us
Our vision is to become every customer’s favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” Diversity, equity and inclusion (DEI) means we want everyone to feel represented and able to be themselves at work.
We welcome chats about flexible working and offer support for various life circumstances. We are a Disability Confident Leader and committed to an inclusive and accessible recruitment process. For information on accessibility, please contact us.
Please note: Tesco recruits individuals who have passed the school leaver age. Some roles may close early depending on application volume. For more information, visit www.tescoplc.com
Job details
- Seniority level: Not Applicable
- Employment type: Other
- Job function: Other
- Industry: Retail
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Tesco Colleague - Gravesend Metro Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Gravesend Metro Express
✨Tip Number 1
Get to know the store! Before your interview, pop into Tesco and familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently about how you can contribute to the team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will highlight your passion for delivering great service, which is key for a Tesco Colleague.
✨Tip Number 3
Network with current employees! If you know anyone working at Tesco, ask them about their experiences. They might give you insider tips on what the hiring managers are looking for, plus it shows you’re proactive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you about opportunities.
We think you need these skills to ace Tesco Colleague - Gravesend Metro Express
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers' shopping experiences great!
Be Yourself: Don’t be afraid to show your personality in your application. At StudySmarter, we value authenticity, so let us know what makes you unique and how you can contribute to our diverse team.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. This shows us that you’ve done your homework and are serious about joining our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to becoming a Tesco Colleague!
How to prepare for a job interview at Tesco
✨Know the Tesco Values
Before your interview, take some time to familiarise yourself with Tesco's core values. They focus on serving customers, communities, and the planet better every day. Showing that you understand and align with these values can really impress the interviewers.
✨Show Your Customer Service Skills
Since this role is all about delivering great service, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer or resolve an issue.
✨Be Ready for Teamwork Questions
Tesco values teamwork, so expect questions about how you work with others. Prepare examples of times when you collaborated successfully with colleagues or contributed to a team project. Highlight your ability to communicate openly and build rapport.
✨Demonstrate Flexibility and Initiative
The role requires adaptability, so be ready to discuss how you've handled changes or challenges in previous jobs. Share instances where you took the initiative to solve a problem or improve a process, showing that you're proactive and ready to contribute.
