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For Companies At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming atmosphere.
- Company: Tesco is a leading retailer committed to serving communities and the planet better every day.
- Benefits: Enjoy flexible hours, 10% off shopping, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: Must be over 18; passion for customer service and teamwork is essential.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
Tesco Colleague – Frodsham Helsby Superstore
Location: Frodsham Helsby Superstore, England
Our pay starts from £12.45 per hour, increasing to £13.66 for stores within the M25. Additional payments may apply based on location.
Minimum guaranteed hours: 16 per week (or 12 for part‑time). Flexible scheduling with 3‑week shift notice.
Responsibilities
- Know customers and serve them with passion and pride, delivering excellent natural service.
- Be passionate and knowledgeable about the store’s products and services.
- Work across the store, including service, picking and replenishment areas.
- Apply training safely and effectively to serve customers brilliantly.
- Make customer‑centric decisions and execute store routines.
- Participate in seasonal, community and charity events, creating an inclusive atmosphere.
- Understand store performance, reduce waste, shrink and drive profit.
- Handle products with care to maintain quality.
- Live Tesco’s values, make everyone feel welcome and follow policies.
- May be required to accept deliveries into the store.
Required Skills & Experience
- Passion for delivering great service and greeting customers with a smile.
- Ability to build rapport and create memorable shopping trips.
- Initiative and decision‑making for customer satisfaction.
- Team player with open communication.
- Build relationships with colleagues to foster team spirit.
- Punctual, well presented, brand ambassador.
Benefits
- Holiday: 20 days + personal day, rising to 22 days after 12 months (plus bank holidays)
- Request flexible working from day one.
- 10% off and 15% at payday weekends, savings up to £2,000 per year, plus colleague clubcard.
- Free wellbeing services and resources.
- Life cover up to 5× pay and pension matching up to 7.5%.
- Other benefits: discounts, shares, cycle to work schemes.
- Uniform provided.
- Colleague networks and support.
About Tesco
Tesco’s core purpose is to serve customers, communities and planet better every day. We value diversity, equity and inclusion, and provide a fully inclusive recruitment process. Applicants must be over 18.
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Tesco Colleague - Frodsham Helsby Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Frodsham Helsby Superstore
✨Tip Number 1
Make sure to highlight your customer service skills during any interactions. Tesco values colleagues who can build rapport with customers, so be ready to share examples of how you've provided excellent service in the past.
✨Tip Number 2
Familiarise yourself with Tesco's values and mission. Understanding their commitment to serving customers and communities will help you align your responses and show that you're a good fit for their team.
✨Tip Number 3
Be prepared to discuss your availability openly. Tesco appreciates flexibility, so if you can work varied hours or have specific times you prefer, make sure to communicate this clearly.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Tesco looks for colleagues who can work well with others, so share experiences where you've successfully contributed to a team environment.
We think you need these skills to ace Tesco Colleague - Frodsham Helsby Superstore
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Tesco is looking for in a colleague. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Tesco Colleague role. Emphasise your customer service experience, teamwork abilities, and any previous retail work.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Availability: Since Tesco values flexibility, clearly state your availability in your application. If you can work during the specified hours, make sure to mention this to show you are a good fit for their scheduling needs.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Tesco places a strong emphasis on customer service, so be sure to express your enthusiasm for helping customers. Share examples of how you've provided excellent service in the past and how you plan to do the same at Tesco.
✨Demonstrate Team Spirit
Working well within a team is crucial for this role. Be prepared to discuss your experiences working in teams, how you contribute to a positive atmosphere, and how you celebrate successes with colleagues.
✨Be Flexible and Open-Minded
Tesco values flexibility in scheduling. Highlight your willingness to adapt to different shifts and your ability to work across various areas of the store. This shows that you're ready to meet the needs of the business.
✨Know the Company Values
Familiarise yourself with Tesco's core values and mission. During the interview, reference these values and explain how they resonate with you. This demonstrates that you align with the company's culture and are committed to contributing positively.
