At a Glance
- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to diversity and customer satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and access to wellbeing services.
- Why this job: Be part of a dynamic team, meet new people, and make a real impact in your community.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working options available; great opportunities for career progression.
Pay and Working Hours
Our Tesco Colleague rate of pay starts from ÂŁ12.45 an hour; this increases to ÂŁ13.66 for stores within the M25. Additional payments may also apply depending on location.
We offer new colleagues a minimum of 16 guaranteed hours each week, but you may work fewer hours (minimum 12) if you wish.
Availability
We would like you to be available during the following times:
- Sunday: 12:00 – 19:00
- Monday: 15:00 – 21:00
- Tuesday: 15:45 – 21:00
- Wednesday: 14:45 – 21:00
- Thursday: 17:00 – 21:00
- Friday: 15:00 – 21:00
- Saturday: 12:00 – 19:00
You will have 3 weeks\’ notice of exactly when your shifts will be.
We support flexibility if your availability matches closely but not exactly with our advertised windows.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store\’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Requirements
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life\’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day.\” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone\’s Welcome.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a career, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Eligibility and Additional Information
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Please note Tesco will only recruit individuals who have passed the school leaver\’s age. To find out the school leavers age for your country please click here.
For more information about us please visit www.tescoplc.com.
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Tesco Colleague - Dalkeith Hardengreen employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Dalkeith Hardengreen
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your passion for customer service aligns with their mission. Plus, it’ll help you stand out as someone who truly gets what they’re about!
✨Tip Number 2
Practice common interview questions related to teamwork and customer service. Think of examples from your past experiences that highlight your ability to work well with others and deliver great service. We all love a good story!
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and being punctual shows you’re serious about the role. Plus, it gives you a chance to settle in and calm those nerves!
✨Tip Number 4
After your interview, don’t forget to follow up with a thank-you email. It’s a nice touch that shows your appreciation for the opportunity and keeps you fresh in their minds. And hey, we all like a bit of gratitude!
We think you need these skills to ace Tesco Colleague - Dalkeith Hardengreen
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. We love seeing how your skills match what we’re looking for, so connect the dots for us!
Check Your Availability: Since we have specific availability windows, be clear about when you can work. If your schedule is a bit different, just let us know – we’re all about flexibility!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco colleague involves. Familiarise yourself with the responsibilities listed in the job description, like providing great customer service and working across different areas of the store. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Tesco values great service, so be prepared to share examples of how you've delivered excellent customer experiences in the past. Think about times when you've gone above and beyond for a customer or resolved an issue effectively. This will demonstrate your commitment to their core values.
✨Be Ready for Teamwork Questions
Since you'll be working as part of a diverse team, expect questions about teamwork. Prepare examples of how you've collaborated with others, built rapport, and contributed to a positive team spirit. Highlighting your ability to communicate openly and support your colleagues will set you apart.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. Being punctual shows respect for the interviewer's time and reflects your reliability. Plus, looking well-presented aligns with being a brand ambassador for Tesco, which is key for this role.