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For Companies At a Glance
- Tasks: Serve customers with passion, ensuring a great shopping experience.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts.
- Why this job: Be part of a team that values service and community spirit.
- Qualifications: A friendly attitude and a passion for customer service.
- Other info: Access to wellbeing resources and career development opportunities.
Overview
Join Tesco as a Colleague at Canterbury Whitefriars Express. Pay starts at ÂŁ12.45 an hour, rising to ÂŁ13.66 for M25 store locations.
Pay and Hours
Minimum 16 guaranteed hours per week; flexible part‑time from 12 hours. 3‑week notice of shift schedule.
Availability Windows
Mon 12:00‑18:00
Tue 12:00‑19:00
Sat 13:00‑24:00
Responsibilities
- Know customers and serve them with passion and pride; give great natural service.
- Be passionate and knowledgeable about the products and services within my store.
- Work across the store in our service, picking and replenishment areas where required.
- Put into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about your store\’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Be myself, live our values, make everyone feel welcome and always follow our policies.
- At times, you may be required to accept deliveries into the store.
Requirements
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body and life.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you – choose what you use, from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life\’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Tesco
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day.\” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
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Tesco Colleague - Canterbury Whitefriars Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Canterbury Whitefriars Express
✨Tip Number 1
Get to know the store and its products before your interview. Familiarise yourself with Tesco's values and how they align with your passion for customer service. This will help you stand out as someone who truly cares about delivering great service.
✨Tip Number 2
Practice your communication skills! Being able to build rapport with customers is key, so think of examples where you've done this in the past. Show us that you can connect with people and make their shopping experience enjoyable.
✨Tip Number 3
Be ready to demonstrate your teamwork skills. Tesco values a strong team spirit, so come prepared with stories about how you've worked well with others. We want to see that you can contribute to a positive atmosphere in the store.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tesco family. Don’t forget to follow up if you haven’t heard back – it shows initiative!
We think you need these skills to ace Tesco Colleague - Canterbury Whitefriars Express
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers' shopping experiences great!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've delivered great service or worked well in a team – we love seeing that!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Show us who you are and how you can contribute to our inclusive atmosphere at Tesco.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities listed in the job description, like serving customers with passion and being knowledgeable about products. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Passion for Customer Service
Tesco values great customer service, so be prepared to share examples of how you've delivered excellent service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to making every shopping trip a positive experience.
✨Be Ready to Discuss Teamwork
Since working well within a team is crucial at Tesco, come prepared with stories that highlight your ability to collaborate and communicate effectively with colleagues. Share instances where you contributed to a team goal or helped create a fun atmosphere, as this aligns with their values.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly for your interview and arrive on time. Being well-presented shows that you take the opportunity seriously and are ready to represent Tesco as a brand ambassador. Plus, it sets a positive tone for the rest of the interview.