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For Companies At a Glance
- Tasks: Serve customers with passion, manage stock, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to community and customer service.
- Benefits: Earn from £12.45 per hour, with flexible hours and career progression opportunities.
- Why this job: Be part of a diverse team, meet great people, and make a real impact.
- Qualifications: Passion for customer service and ability to work well in a team.
- Other info: Enjoy a dynamic work environment with inclusive values and community events.
Availability Window
Monday: 16:00-23:00, Friday: 14:00-23:00, Saturday: 15:00-23:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows are the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks\’ notice of exactly when your shifts will be.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Responsibilities:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store\’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store
Requirements:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.”
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco will only recruit individuals who have passed the school leaver\’s age. To find out the school leavers age for your country please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Tesco Colleague - Canterbury New Dover Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Canterbury New Dover Express
✨Tip Number 1
Get to know Tesco's values and mission. When you walk into that interview, show us how your passion for customer service aligns with our goal of serving customers better every day. It’s all about making that connection!
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to get comfortable with common interview questions. Remember, it’s not just about what you say, but how you connect with others that counts.
✨Tip Number 3
Be ready to share examples from your past experiences where you’ve gone above and beyond for customers. We love hearing about those moments that showcase your initiative and dedication to great service!
✨Tip Number 4
Don’t forget to ask questions during your interview! Show us you’re genuinely interested in the role and the team. It’s a great way to demonstrate your enthusiasm and curiosity about working at Tesco.
We think you need these skills to ace Tesco Colleague - Canterbury New Dover Express
Some tips for your application 🫡
Show Your Passion for Service: When you're writing your application, make sure to highlight your passion for delivering great customer service. We want to see that you genuinely care about making customers' shopping experiences enjoyable!
Be Yourself: Don't be afraid to let your personality shine through in your application. At StudySmarter, we value authenticity, so share a bit about who you are and what makes you unique. It helps us get to know you better!
Tailor Your Application: Make sure to tailor your application to the specific role at Tesco. Mention how your skills and experiences align with the responsibilities listed in the job description. This shows us that you've done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It's the easiest way for us to receive your application and ensures you don't miss out on any important updates regarding your application status!
How to prepare for a job interview at Tesco
✨Know the Availability Windows
Make sure you’re familiar with the availability windows mentioned in the job description. Be ready to discuss your flexibility and how you can fit into their scheduling needs. This shows that you’re serious about the role and willing to adapt.
✨Show Your Passion for Customer Service
Since customers are at the heart of Tesco, prepare examples of how you've delivered great service in the past. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your commitment to their core values.
✨Understand the Role's Responsibilities
Take time to review the responsibilities listed in the job description. Be ready to discuss how your skills align with tasks like working in service, picking, and replenishment areas. This will show that you’ve done your homework and understand what’s expected.
✨Emphasise Team Spirit and Inclusivity
Tesco values teamwork and inclusivity, so be prepared to talk about your experiences working in diverse teams. Share how you’ve built rapport with colleagues and contributed to a positive atmosphere, as this aligns with their vision of creating a welcoming environment.