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For Companies At a Glance
- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 10% off shopping, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun, inclusive work environment.
- Qualifications: A passion for customer service and the ability to work well in a team are essential.
- Other info: Flexible working options available; we welcome applicants from all backgrounds.
About the role
Our Tesco Colleague rate of pay starts from £13.28 an hour; increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week, with flexibility to work 12–16 hours.
Availability windows: Sun 09:00–17:00, Fri 11:00–20:00, Sat 07:00–20:00. We will schedule your contracted hours within these times and give 3‑week notice of your shifts. If your availability matches closely we will still consider you.
Customers are at the heart of everything we do.
We need doers, with variety, commitment and everyday challenges.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store\’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living our values, making everyone feel welcome and always following our policies.
- At times you may be required to accept deliveries into the store.
Requirements
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard; additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you: discounts and shares to cycle‑to‑work schemes.
- Uniform provided and policies to support you for all life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information click here.
- Click here to read more about the benefits we have available for our colleagues.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.”
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where everyone’s welcome.
We know life looks a little different for each of us. That’s why at Tesco we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love, others are going through life‑changing moments such as becoming a parent, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country click here. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beverages, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com.
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Tesco Colleague - Atherton Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Atherton Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what it means to serve customers with passion and pride will help you align your approach during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability openly. Since Tesco offers flexibility in working hours, showing that you're adaptable and willing to work within their specified windows can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service. Even if it's informal, sharing stories about how you've successfully interacted with customers or worked in a team can demonstrate your suitability for the role.
✨Tip Number 4
Show enthusiasm for community involvement. Tesco values colleagues who participate in seasonal and charity events, so expressing your willingness to engage in these activities can set you apart from other candidates.
We think you need these skills to ace Tesco Colleague - Atherton Superstore
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since this role focuses on serving customers, emphasise any previous experience you have in customer service. Use specific examples to demonstrate your ability to build rapport and provide excellent service.
Show Flexibility: Mention your availability clearly in your application. If you can work during the specified availability windows, make sure to state this. If your availability is slightly different, express your willingness to discuss flexible working options.
Personalise Your Application: Make your application stand out by personalising it. Use a friendly tone and express your enthusiasm for joining Tesco. Mention why you want to work there and how you can contribute to their mission of serving customers better every day.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Tesco values great customer service, so be sure to express your enthusiasm for helping customers. Share examples of how you've provided excellent service in the past and how you plan to do the same at Tesco.
✨Demonstrate Team Spirit
As a Tesco colleague, you'll be part of a diverse team. Highlight your ability to work well with others and share experiences where you've contributed to a positive team environment. This will show that you're a good fit for their collaborative culture.
✨Be Prepared to Discuss Flexibility
Since Tesco offers flexible working hours, be ready to discuss your availability and how it aligns with their needs. If you can accommodate their scheduling requirements, make sure to mention this during the interview.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core purpose and values, such as serving customers and communities better every day. During the interview, reference these values to demonstrate that you align with their mission and are committed to contributing positively.