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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and drive sales.
- Company: Join Tesco, a leading retailer with a focus on teamwork and community.
- Benefits: Enjoy flexible working, generous holiday, and discounts that can save you up to £2,000 a year.
- Why this job: Make a real impact by developing your team's skills and enhancing customer experiences.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Be part of a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About the role
Availability Window Days From time To time
- Mon 09:00:00 18:00:00
- Tue 07:00:00 16:00:00
- Wed 13:00:00 22:00:00
- Thu 09:00:00 18:00:00
- Fri 08:00:00 17:00:00
- Sat 13:00:00 22:00:00
Contract: Permanent
Shift Pattern: Varies from day to day but are planned in advance
You will be responsible for:
- Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
- Leading your team in the driving of trade activity, and using your expertise and knowledge to grow sales and maximise profit.
- Leading and building your managers' knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensuring the safety of your colleagues is your top priority, and coaching the team to use all security tools available to provide a safer place to work.
You will need:
- You are a great communicator who will share knowledge, experience and best practices, you understand the importance of what you do and work collaboratively with your team to deliver results.
- You are natural and welcoming with customers, putting them at the heart of whatever you do. You take the time to listen and understand others, building strong relationships with your colleagues and customers.
- You use your energy and resilience to keep momentum going when working in challenging environments. You own the decision making for the store, and can act quickly, making decisions based on what is right for customers and colleagues.
- You have energy and drive to deliver beyond expectation. You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, you inspire confidence in those around you.
- You are aware of what our competitors are doing and you are always looking for ways to build and deliver new initiatives to help improve our store for customers.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Team Manager - Epping Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Epping Superstore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with yours. This will help you connect better during the conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully coached a team or resolved issues. This will help you demonstrate your skills and experience effectively when asked about your management style.
✨Tip Number 3
Be ready to discuss customer service! Since putting customers at the heart of everything is key, prepare to share how you've gone above and beyond for customers in the past. This shows you understand the importance of customer satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the benefits we offer, making you even more prepared for the interview.
We think you need these skills to ace Team Manager - Epping Superstore
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about leading a team and providing top-notch service to customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your skills align with what we’re looking for in a Team Manager!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Manager at Tesco. Familiarise yourself with their values and how they align with your own leadership style. This will help you articulate how your experience can contribute to their goals.
✨Showcase Your Coaching Skills
Since the role involves recruiting and training, be prepared to discuss specific examples of how you've successfully coached team members in the past. Highlight your ability to develop others' skills and how that has positively impacted team performance.
✨Demonstrate Customer-Centric Thinking
Tesco places a strong emphasis on customer service. Think of instances where you've gone above and beyond for customers or improved customer satisfaction. Be ready to share these stories to show that you truly put customers at the heart of your work.
✨Be Ready for Situational Questions
Expect questions that assess your decision-making skills in challenging situations. Prepare examples that illustrate your resilience and ability to act quickly while keeping the team's and customers' best interests in mind. This will showcase your leadership qualities effectively.
