At a Glance
- Tasks: Serve customers with passion, ensuring a great shopping experience.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Enjoy 20 days holiday, discounts, and flexible working options.
- Why this job: Be part of a team that values service and inclusivity while having fun.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Access to wellbeing services and career development opportunities.
The predicted salary is between 12 - 14 Β£ per hour.
Our Tesco Colleague rate of pay starts from Β£12.45 an hour; this increases to Β£13.66 for stores within the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Availability Window
- Sunday: 15:00β23:00
- Thursday: 06:00β10:00
- Friday: 19:00β23:00
- Saturday: 15:00β23:00
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within our store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Requirements
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends: save up to Β£2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you: choose what you use, from discounts and shares to cycle-to-work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Sheffield Broadfield Rd Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Tesco Colleague - Sheffield Broadfield Rd Express
β¨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your passion for great service aligns with what they stand for. Itβs all about being yourself and making a genuine connection!
β¨Tip Number 2
Practice common interview questions related to customer service. Think about times you've gone above and beyond for customers. We want to hear those stories that showcase your ability to build rapport and deliver fantastic service!
β¨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter! Show them youβre ready to be a brand ambassador for Tesco by looking the part and being punctual.
β¨Tip Number 4
Donβt forget to ask questions during your interview! This shows your interest in the role and helps you understand how you can contribute to the team. Plus, itβs a great way to demonstrate your enthusiasm for working at Tesco!
We think you need these skills to ace Tesco Colleague - Sheffield Broadfield Rd Express
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers' shopping experiences great!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've delivered great service in the past.
Be Yourself: We value authenticity! Donβt be afraid to let your personality come through in your application. Show us who you are and how you can contribute to our team spirit.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. Itβs the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Tesco
β¨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague entails. Familiarise yourself with the responsibilities listed in the job description, like serving customers and handling products with care. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Show Your Passion for Customer Service
Tesco values great customer service, so be prepared to share examples of how you've delivered excellent service in the past. Think about times when you went above and beyond for a customer or helped create a positive shopping experience. This will demonstrate that you align with their core values.
β¨Be Ready to Discuss Teamwork
As a Tesco Colleague, you'll be part of a team, so it's important to highlight your ability to work well with others. Prepare examples of how you've collaborated with colleagues in previous roles, and emphasise your communication skills and team spirit. This will show that you're a great fit for their inclusive atmosphere.
β¨Dress the Part and Be Punctual
First impressions matter! Dress smartly for your interview and arrive on time. Being well-presented shows that you take the opportunity seriously and are ready to represent Tesco as a brand ambassador. Plus, it sets a positive tone for the rest of the interview.