At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming atmosphere.
- Company: Tesco is a leading retailer committed to serving communities and the planet better every day.
- Benefits: Enjoy flexible hours, 10% discounts, holiday pay, and access to wellbeing services.
- Other info: Flexible working options available; we welcome applicants from all backgrounds.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: A passion for customer service and the ability to work well in a team are essential.
Join Tesco as a Seasonal Colleague at Pembury Superstore. Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Seasonal Colleague - Pembury Superstore in Royal Tunbridge Wells employer: Tesco
Tesco is an excellent employer, offering a supportive work culture where Customer Delivery Drivers can thrive in a flexible environment. With competitive pay starting at £14.18 per hour and opportunities for growth, employees enjoy a hands-on role that allows for independence while being backed by a dedicated team. The company values service with a smile, making it a rewarding place to work for those looking to make a positive impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Colleague - Pembury Superstore in Royal Tunbridge Wells
✨Tip Number 1
Make sure to highlight your availability clearly. Since Tesco is looking for colleagues who can work specific hours, being upfront about when you can work will show that you're flexible and ready to fit into their schedule.
✨Tip Number 2
Demonstrate your customer service skills during any interactions. Whether it's in a phone call or an informal chat, showing that you have a passion for helping customers will set you apart from other candidates.
✨Tip Number 3
Familiarise yourself with Tesco's values and mission. Being able to discuss how you align with their commitment to serving customers and communities will demonstrate your genuine interest in the role.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide insights into the company culture and what it takes to succeed as a Seasonal Colleague, which can be invaluable during your application process.
We think you need these skills to ace Seasonal Colleague - Pembury Superstore in Royal Tunbridge Wells
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the responsibilities and requirements of the Seasonal Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Highlight Customer Service Skills:Since this role focuses on serving customers, make sure to emphasise any previous experience you have in customer service. Use specific examples to demonstrate your ability to build rapport and provide excellent service.
Show Flexibility:Tesco values flexibility in scheduling. In your application, mention your availability and willingness to work during the specified hours. If you can adapt to different shifts, make that clear to show you are a good fit for their needs.
Express Enthusiasm:Convey your passion for working in a retail environment and your eagerness to be part of a diverse team. A positive attitude can set you apart from other candidates, so let your enthusiasm shine through in your application.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making shoppers feel valued.
✨Demonstrate Team Spirit
Since this position involves working closely with others, highlight your ability to collaborate and build relationships with colleagues. Discuss any previous team experiences where you contributed to a positive atmosphere.
✨Be Prepared for Flexibility Questions
Given the flexible working hours mentioned in the job description, be ready to discuss your availability. If your schedule aligns closely with their needs, make sure to communicate that clearly.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core values and mission. During the interview, relate your personal values to theirs, especially around community service and sustainability, to show you're a good fit for their culture.
