At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming atmosphere.
- Company: Tesco is a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% off shopping, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: Must be over 18; passion for customer service and teamwork is essential.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
Our Tesco Colleague rate of pay starts from Β£12.45 an hour; this increases to Β£13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends and save up to Β£2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Seasonal Colleague - Kilmarnock Extra employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Seasonal Colleague - Kilmarnock Extra
β¨Tip Number 1
Make sure to highlight your availability clearly during the application process. Since Tesco values flexibility, if your schedule closely matches their requirements, mention it! This shows you're eager and willing to adapt.
β¨Tip Number 2
Familiarise yourself with Tesco's core values and customer service philosophy. During any interviews or discussions, refer to these values to demonstrate that you align with their mission of serving customers and communities.
β¨Tip Number 3
Prepare to discuss your previous experiences in customer service or teamwork. Think of specific examples where you made a positive impact on customers or collaborated effectively with colleagues, as this will resonate well with the role.
β¨Tip Number 4
Engage with Tesco's community initiatives or events if possible. Showing that you are interested in participating in seasonal or charity events can set you apart as a candidate who is genuinely invested in the company culture.
We think you need these skills to ace Seasonal Colleague - Kilmarnock Extra
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what Tesco is looking for in a Seasonal Colleague. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any customer service experience, teamwork, and flexibility, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention why you want to work at Tesco specifically and how you can contribute to their mission of serving customers better.
Highlight Availability: Clearly state your availability in your application. Since Tesco values flexibility, mention any specific times you can work that align with their needs, even if they don't match perfectly.
How to prepare for a job interview at Tesco
β¨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making shoppers feel valued.
β¨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss your experiences working in a team. Highlight how you contribute to a positive atmosphere and how you celebrate successes with your colleagues.
β¨Be Ready to Discuss Flexibility
Given that Tesco values flexibility, be honest about your availability and how it aligns with their needs. If you can work outside the typical hours, mention this to show your willingness to adapt.
β¨Know the Company Values
Familiarise yourself with Tesco's core purpose and values. During the interview, relate your personal values to theirs, especially around community service and sustainability, to demonstrate that you're a good cultural fit.