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- Tasks: Monitor CCTV and data to identify security risks and compile case files.
- Company: Join Tesco, a leading supermarket and tech company dedicated to making everyday life better.
- Benefits: Enjoy flexible working, an annual bonus, 25+ days holiday, and free virtual GP services.
- Why this job: Be part of a supportive team, gain valuable experience, and contribute to community safety.
- Qualifications: No specific experience required; strong organisation and attention to detail are essential.
- Other info: This is a part-time, temporary role with opportunities for growth and development.
Scan Assist Hub Operator – 18 Month Secondment (Part-time 20 hours)
Join to apply for the Scan Assist Hub Operator – 18 Month Secondment (Part-time 20 hours) role at Tesco
Scan Assist Hub Operator – 18 Month Secondment (Part-time 20 hours)
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Join to apply for the Scan Assist Hub Operator – 18 Month Secondment (Part-time 20 hours) role at Tesco
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We are currently recruiting for a Scan Assist Hub Operator to join our team within our security Hub in Daventry which supports our stores and helps us to ensure that we remain safe at all times. You will work within the Scan Assist Programme team, a hard working team who review CCTV, the Everseen Dashboard and data to identify suspicious activity for a number of stores and collate your findings into comprehensive case files.
You will support with conducting the initial triage of incidents and security risks, communicating with other collaborators in the Scan Assist Programme team and wider business to ensure the right level of response is delivered.
About the role
We are currently recruiting for a Scan Assist Hub Operator to join our team within our security Hub in Daventry which supports our stores and helps us to ensure that we remain safe at all times. You will work within the Scan Assist Programme team, a hard working team who review CCTV, the Everseen Dashboard and data to identify suspicious activity for a number of stores and collate your findings into comprehensive case files.
You will support with conducting the initial triage of incidents and security risks, communicating with other collaborators in the Scan Assist Programme team and wider business to ensure the right level of response is delivered.
You will be responsible for
- Following our business code of conduct, always acting with integrity and due-diligence across your specific risk responsibilities
- Collaborating with dedicated teams as well as cross functional teams where applicable; co-operating with external partners and being the recognised, trusted expert of the process
- Presenting objectives, results and actions in the most effective, informative and simple way for the target audience
- Planning your own time, interpreting data effectively to ensure deadlines are reached
- Demonstrating good interpersonal skills and ability to perform effectively under pressure
- Demonstrating strong planning skills and developing realistic, well thought out plans and delivering against those plans
- Being focused, organised and a good communicator with the leadership skills to empower those around
- Effectively interacting with external suppliers to deliver process changes and training
- Identifying risks in your stores and crafting comprehensive case files for anything found
- Understanding the key risks in your stores from available reports
- Requesting additional data for evidence on certain types of cases
- Speaking to stores, Scan Assist Deployment Partners and Programme Team to gain additional insight
- Ensure you process data in a confidential and secure manner, always following Information Security policies
- Maintaining confidentiality when dealing with sensitive data and case files
You will need
- Experience of a retail/stores or security environment
- Experience of data manipulation or CCTV review is desirable but not crucial
- Strong organisation and time management abilities
- High attention to detail
- Proficient use of MS Office
Whats in it for you?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 10% of base salary
- Holiday starting at 25 days plus a personal day (plusBank holidays)
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About Us
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you\’re just kicking off your career, juggling passions, or navigating big life events, we\’re here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We\’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you\’re interested in joining our team but don\’t tick every box, don\’t let that hold you back from applying
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Scan Assist Hub Operator - 18 Month Secondment (Part-time 20 hours) employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scan Assist Hub Operator - 18 Month Secondment (Part-time 20 hours)
✨Tip Number 1
Familiarise yourself with the Scan Assist Programme and its objectives. Understanding how the team operates and the specific challenges they face will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Network with current or former employees of Tesco, especially those in security or operational roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with data analysis and time management. Be ready to share specific examples of how you've successfully managed tasks under pressure, as these skills are crucial for the Scan Assist Hub Operator position.
✨Tip Number 4
Showcase your communication skills by practicing how you would present findings from data analysis. Being able to convey complex information clearly and effectively is key in this role, so consider rehearsing with a friend or mentor.
We think you need these skills to ace Scan Assist Hub Operator - 18 Month Secondment (Part-time 20 hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Scan Assist Hub Operator position. Understand the key responsibilities and required skills, such as data manipulation and attention to detail.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or security environments. Emphasise any experience with data analysis or CCTV review, even if it's not crucial, to show your suitability for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the Scan Assist Hub Operator role. Mention specific skills that align with the job requirements, such as strong organisation and time management abilities.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tesco
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Scan Assist Hub Operator. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as reviewing CCTV and data analysis.
✨Showcase Your Attention to Detail
Since this role requires high attention to detail, be ready to provide examples from your past experiences where you successfully identified risks or anomalies. This will demonstrate your capability to handle sensitive data and create comprehensive case files.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Prepare scenarios where you had to triage incidents or collaborate with teams to resolve issues, highlighting your communication and planning skills.
✨Familiarise Yourself with Relevant Tools
While experience with CCTV review is desirable but not crucial, showing familiarity with tools like MS Office and any data manipulation software can set you apart. If you have prior experience, be ready to discuss how you used these tools effectively in previous roles.
