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For Companies At a Glance
- Tasks: Serve customers with passion, assist in store operations, and create a welcoming atmosphere.
- Company: Join Tesco, the UK's number one retailer, known for its supportive culture.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: A friendly attitude, teamwork skills, and a passion for customer service.
- Other info: Great career progression opportunities and a fun, inclusive work environment.
About the role
Availability Window Days From time To time
- Mon 17:00:00 23:00:00
- Thu 18:00:00 23:00:00
- Fri 16:00:00 23:00:00
- Sat 17:00:00 23:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day - helping us make a difference for our customers.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Tesco Colleague - New Express Glasgow Union Street in Rutherglen employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - New Express Glasgow Union Street in Rutherglen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Think about how you can relate your past experiences to the role of a Tesco Colleague, especially around customer service and teamwork.
✨Tip Number 3
Dress the part! Make sure you look presentable and professional for your interview. First impressions matter, and showing that you care about your appearance reflects well on your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Colleague - New Express Glasgow Union Street in Rutherglen
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making our customers' shopping experience fantastic!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you, so feel free to share what makes you unique!
Highlight Relevant Experience: If you've got any previous experience in retail or customer service, make sure to mention it! We love seeing how your past roles can contribute to our team at Tesco.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on board with our amazing team!
How to prepare for a job interview at Tesco
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule doesn’t match perfectly with their needs, don’t hesitate to discuss it. Being upfront about when you can work shows that you’re serious and willing to collaborate.
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for delivering great customer service. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of customer satisfaction, which is at the heart of Tesco's operations.
✨Be a Team Player
Tesco looks for colleagues who can work well within a team. Highlight your ability to communicate openly and build relationships with others. You might want to share a story about a time you collaborated successfully with a team to achieve a goal, as this aligns with their values.
✨Understand the Role and Responsibilities
Familiarise yourself with the job description before the interview. Be prepared to discuss how you can contribute to various areas of the store, from service to replenishment. Showing that you’ve done your homework will impress the interviewer and demonstrate your commitment to the role.