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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards in a dynamic retail environment.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy competitive pay, flexible working, discounts, and wellbeing support.
- Why this job: Be part of a vibrant team and make a real difference for customers every day.
- Qualifications: Passion for service, teamwork, and adaptability in a fast-paced setting.
- Other info: Great opportunities for career growth and a supportive, inclusive workplace.
The predicted salary is between 10 - 14 £ per hour.
Location: Rotherham, England, United Kingdom
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location. We will schedule your contracted hours within the availability window below. You’ll have a three‑week notice of exactly when your shifts will be.
Availability Window
- Sunday: 09:00 – 16:30
- Monday: 09:00 – 15:00
- Tuesday: 09:00 – 18:00
- Wednesday: 10:00 – 19:00
- Friday: 12:00 – 18:00
- Saturday: 09:00 – 16:30
Customers are at the heart of everything we do. It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Key Responsibilities
- Deliver a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
- Create an impression for customers that you can be proud of, role‑modeling great standards of dress and being ready to serve customers.
- Follow the service culture in your department, role‑modeling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
- Protect the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence on your department.
- Support your manager to control costs on your department and deliver budgets, support the department to maintain stock record accuracy and be prepared for stock control routines.
Desired Skills & Experience
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Ability to adapt to working in a fast‑paced, ever‑changing environment.
- A passion for human connection.
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be on time, well presented and ready to be a brand ambassador.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Exclusive colleague deals on handsets and sims – these amazing deals can also be shared with your family and friends.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle‑to‑work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Key Details
- Seniority level: Not Applicable
- Employment type: Full‑time
- Job function: Marketing, Public Relations, Writing/Editing
- Industries: Retail
About Tesco
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.
For more information about us please visit www.tescoplc.com.
Tesco Colleague - Phone Shops - Rotherham Extra employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Rotherham Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your passion for customer service aligns with their mission of serving customers and communities better every day.
✨Tip Number 2
Practice your responses to common interview questions, especially those about teamwork and customer service. We want to hear how you’ve built relationships and created a positive atmosphere in previous roles.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and being well-presented shows that you’re ready to be a brand ambassador for Tesco.
✨Tip Number 4
Don’t forget to ask questions during your interview! Show your enthusiasm for the role by asking about team dynamics or how Tesco supports its colleagues. It’s a great way to demonstrate your interest!
We think you need these skills to ace Tesco Colleague - Phone Shops - Rotherham Extra
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through. We want to see that you genuinely care about delivering a great shopping experience and that you’re excited about the role!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background to what we do at Tesco.
Be Yourself: Don’t be afraid to let your personality come through in your writing. We value authenticity and want to know the real you! Share your experiences and how they’ve shaped your approach to teamwork and customer service.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role you’re interested in!
How to prepare for a job interview at Tesco
✨Know Your Availability
Make sure you’re familiar with the availability window mentioned in the job description. Be ready to discuss your flexibility and how you can fit into their scheduling needs. This shows that you’re serious about the role and willing to adapt.
✨Showcase Your Customer Service Skills
Since customers are at the heart of Tesco, prepare examples of how you've delivered great service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your passion for service.
✨Dress to Impress
As a brand ambassador, your appearance matters! Dress smartly for the interview to reflect the standards Tesco expects. This not only shows respect for the interview process but also gives a glimpse of how you’ll represent the brand.
✨Be Ready for Teamwork Questions
Tesco values team spirit, so expect questions about working with others. Prepare to share experiences where you collaborated successfully with colleagues or resolved conflicts. Highlighting your ability to build relationships will resonate well with the interviewers.
