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- Tasks: Join us as a Picker, ensuring customers get what they need while working in various store areas.
- Company: Booker is the UK's top food & drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Experience a dynamic role with endless opportunities to excel in customer service and teamwork.
- Qualifications: A positive attitude and a passion for customer service are essential; punctuality is key.
- Other info: Candidates over 18 may be required for certain shifts; accessibility support is available.
Booker • 11 Greycaine Road WATFORD • Apply by 09-Dec-2025
This role is working Sunday to Thursday
You will be expected to ensure our customers\’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it\’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
The working pattern in Sunday to Thursday
What is in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
You will be responsible for
Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
You will need
A can do attitude and feel comfortable working to meet designated pick rates.
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
Always be there, on time and properly presented.
About us
Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we\’re a place where Everyone\’s Welcome.
We know life looks a little different for each of us. That\’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We\’re proud that Booker is a Disability Confident Committed employer and we\’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
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Picker employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Familiarise yourself with the products and services offered by Booker. Understanding the range of goods will help you engage with customers more effectively and demonstrate your knowledge during any interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations or networking opportunities. Share examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what Booker is looking for.
✨Tip Number 3
Be prepared to discuss your ability to work under pressure and meet targets. Think of specific instances where you've successfully managed your time and workload, as this will resonate well with the Picker role's requirements.
✨Tip Number 4
Demonstrate a positive attitude and enthusiasm for the role during any interviews or informal chats. Employers like Booker value candidates who are not only skilled but also bring energy and a can-do spirit to the team.
We think you need these skills to ace Picker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Picker position. Highlight key skills such as customer service, attention to detail, and a positive attitude in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the Picker role. Emphasise any previous roles in customer service or warehouse environments, and include specific examples of how you've gone the extra mile for customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your can-do attitude. Mention why you want to work for Booker and how you can contribute to their mission of exceeding customer needs.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Picker role.
How to prepare for a job interview at Tesco
✨Show Your Can-Do Attitude
Emphasise your willingness to take on various tasks and challenges. Share examples from your past experiences where you went the extra mile for customers or tackled unexpected situations with a positive mindset.
✨Demonstrate Customer Service Skills
Prepare to discuss specific instances where you provided excellent customer service. Highlight how you handled complaints or queries effectively, showcasing your ability to maintain professionalism under pressure.
✨Familiarise Yourself with the Role
Understand the responsibilities of a Picker, including using handheld terminals and managing stock levels. Being knowledgeable about these tasks will show your enthusiasm and readiness for the position.
✨Dress Appropriately and Be Punctual
First impressions matter! Dress smartly for the interview and arrive on time. This reflects your professionalism and respect for the interviewer's time, aligning with the company's values of proper presentation and punctuality.