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For Companies At a Glance
- Tasks: Serve customers with passion, process transactions, and support store operations.
- Company: Join Tesco, the UK's number one retailer, known for its inclusive culture.
- Benefits: Enjoy 20 days holiday, discounts, wellbeing services, and a great pension scheme.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: A passion for customer service and the ability to work well in a team.
The predicted salary is between 10 - 14 £ per hour.
About the role
Availability Window
- Days: Sun 09:00 - 13:15
- Mon 12:15 - 16:30
- Wed 12:15 - 16:30
- Thu 12:00 - 16:30
- Fri 13:30 - 17:30
Our Post Office colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Processing transactions and declaring moneys/stock with accuracy and integrity whilst processing cash transactions with accuracy and confidence.
- Handling confidential and important documents with care and attention to detail.
- Completing all regulatory training and tests in accordance with required timescales.
- Ensuring compliance with any legislative or contract requirements.
- Disposing of confidential waste in accordance with the confidential waste routines.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being yourself, living our values, making everyone feel welcome and always following our policies.
- Working across the store in our service, picking and replenishment areas where required.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Be able to work independently and well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We are the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Tesco Colleague - Post Office - Stranraer in Peacehaven employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Post Office - Stranraer in Peacehaven
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Think about how you can relate your past experiences to the role of a Post Office colleague, especially around customer service.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance reflects well on your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Colleague - Post Office - Stranraer in Peacehaven
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and creating a great shopping experience.
Be Specific About Availability: Make sure to clearly outline your availability in your application. We appreciate flexibility, so if your schedule is close to what we need, don’t hesitate to mention it!
Highlight Team Spirit: We love a good team player! Share examples of how you've worked well with others in the past. This role is all about collaboration, so show us how you can contribute to our diverse team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with our fantastic team!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities listed in the job description, like serving customers with passion and handling transactions accurately. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to build rapport and create a positive shopping experience.
✨Be Flexible and Open-Minded
Tesco values flexibility, so if your availability doesn't match the exact times listed, don't be afraid to discuss it. Show that you're willing to adapt and work with the team to meet customer needs. This attitude can set you apart from other candidates.
✨Embrace Team Spirit
Highlight your ability to work well in a team and how you contribute to a positive atmosphere. Share examples of how you've collaborated with colleagues in the past, as Tesco looks for individuals who can build relationships and celebrate success together.
