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- Tasks: Lead a dynamic team in a fast-paced retail environment, ensuring excellent customer service.
- Company: Join One Stop, a vibrant subsidiary of Tesco with over 1,000 stores across Great Britain.
- Benefits: Enjoy discounts at One Stop and Tesco, flexible working options, and a supportive work culture.
- Why this job: Be part of a community-focused team that values customers and colleagues alike.
- Qualifications: No specific experience required; just a passion for customer service and teamwork.
- Other info: Must pass a background check if the store has a Post Office Local.
The predicted salary is between 24000 - 33600 £ per year.
One Stop • Barley Mow • Permanent • Working hours 5am- 22pm • Apply by 08-Feb-2026
We\’re looking for a Shift Leader to join our team at One Stop, a subsidiary of Tesco. As a Shift Leader, you will be working in a fast paced retail environment where no day is the same. You will take ownership of store activities by running duty shifts, co-ordinating a team to deliver a clean and full store that exceeds customer expectations. As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback. You will have a great understanding of how your store is performing and be the specialist in delivering practical actions for its improvement by taking a hands on approach. With your guidance, your store will always remain a safe place to work and shop.
What is in it for you
One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close-knit feel of a neighbourhood store. We\’re passionate about creating a welcoming environment for both our customers and our colleagues and we\’re always looking for enthusiastic individuals to join our growing team!
Flexible Working
We know life looks a little different for each of us. That\’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
One Stop Benefits
At One Stop, we value our colleagues just as much as our customers – and that\’s reflected in the wide range of benefits we offer. To explore the full list of colleague benefits, please click here and scroll to the bottom of our Careers Page.
Community Involvement
At One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we\’re proud to give back in meaningful ways. Over the past decade, we\’ve raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through our partnerships with FareShare and Olio, helping to reduce food waste and support those in need. Working with us means you\’ll have the chance to make a real difference whether it\’s climbing mountains, running marathons, or simply organising a local raffle, our colleagues go the extra mile to support the causes they care about.
Diversity & Inclusion at One Stop
At One Stop, everyone is welcome. We\’re proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values. As a Disability Confident Leader
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One Stop - Shift Leader employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop - Shift Leader
✨Tip Number 1
Familiarise yourself with One Stop's core values and purpose. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially the focus on customer service and teamwork.
✨Tip Number 2
Gain experience in retail management or leadership roles, even if it's informal. Highlight any instances where you've successfully coordinated a team or improved customer service, as these are key aspects of the Shift Leader role.
✨Tip Number 3
Network with current or former employees of One Stop. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying or interviewing.
✨Tip Number 4
Prepare to discuss specific examples of how you've handled operational challenges in a retail setting. Being able to articulate your problem-solving skills will show that you're ready to take on the responsibilities of a Shift Leader.
We think you need these skills to ace One Stop - Shift Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Shift Leader at One Stop. Tailor your application to highlight relevant experiences that demonstrate your ability to meet these requirements.
Highlight Leadership Skills: As a Shift Leader, you'll be coordinating a team. Make sure to emphasise any previous leadership or team coordination experience in your CV and cover letter. Use specific examples to illustrate how you've successfully led a team in a retail or similar environment.
Show Customer Focus: One Stop places a strong emphasis on customer service. In your application, provide examples of how you've gone above and beyond to ensure customer satisfaction. This could include resolving complaints, improving service delivery, or enhancing the shopping experience.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the role and the company. Mention One Stop's core values and how they resonate with you. This shows that you've done your homework and are genuinely interested in being part of their team.
How to prepare for a job interview at Tesco
✨Understand the Role
Make sure you have a clear understanding of what a Shift Leader does at One Stop. Familiarise yourself with the responsibilities listed in the job description, such as coordinating the team and ensuring customer satisfaction. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Leadership Skills
As a Shift Leader, you'll be expected to guide and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment.
✨Customer-Centric Mindset
One Stop places a strong emphasis on customer service. Be ready to discuss how you would handle various customer scenarios and improve service in the store. Show that you understand the importance of putting customers first and can adapt your approach to meet their needs.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, store performance metrics, or upcoming community events. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
