At a Glance
- Tasks: Welcome customers, understand their needs, and ensure a great shopping experience.
- Company: Join One Stop, a leading convenience store chain owned by Tesco.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Be part of a community-focused team making a difference every day.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Inclusive workplace with a commitment to accessibility.
The predicted salary is between 20000 - 30000 Β£ per year.
Overview
One Stop β’ One Stop, Haslington, Crewe β’ Permanent β’ Working hours 16 Hours β’ Apply by 16-Feb-2026
At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:
- 10% Discount in One Stop & Tesco stores
- Discounted Tesco pharmacy services
- Discounted shopping website
- Free eye tests
- A great holiday package
- A commitment to your career development
- Community involvement and charity work
- Pension Scheme
One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.
One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.
Responsibilities
You will be responsible for
At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it b\βs our colleagues in store that brings this to life.
In this role, you will greet and welcome our customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.
As well as having brilliant customer service, you\βll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.
You will need
Whilst being ready to roll up your sleeves and do what\βs needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you\βll need to:
- Greet each customer with a warm and friendly welcome
- Listen to and talk with customers to find out what their needs are
- Do your best to make sure the customer finds everything they want
- Be passionate and knowledgeable about our products and services
- Always be in store, on time, smartly dressed and ready to serve
- Make sure Post Office processes and procedures are followed
- Always think 25 when serving age restricted products
- Work as part of a team to complete store duties
About us
One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business.
One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week
One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.
With our stores situated throughout England and Wales, there\βs sure to be a
One Stop near where you live or work.
We\βre proud to have been accredited Disability Leader Level 3 and we\βre committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please Note
One Stop will only recruit individuals who have passed the school leaver\βs age. To find out the school leavers age for your country please click here
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One Stop - Post Office Counter Clerk employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land One Stop - Post Office Counter Clerk
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One Stop and Tesco. Understand their values and what makes them tick. This way, you can show off your knowledge and passion during the chat!
β¨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle different situations. Role-playing with a friend can help you feel more confident and ready to impress when itβs your turn to shine.
β¨Tip Number 3
Dress smartly and be punctual! First impressions matter, so make sure you look the part and arrive on time. It shows that youβre serious about the role and ready to jump in and help out the team.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, youβll find all the info you need about the role and the company right there!
We think you need these skills to ace One Stop - Post Office Counter Clerk
Some tips for your application π«‘
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to show your enthusiasm for the role and how you connect with our community.
Tailor Your Application: Make sure to customise your application to highlight your customer service skills and teamwork experience. Mention specific examples of how you've made a difference in previous roles β we love hearing about your successes!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. Use clear language to describe your experiences and why youβd be a great fit for One Stop β weβre all about efficiency!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way to ensure it gets to us directly. Plus, youβll find all the info you need about the role and our company there.
How to prepare for a job interview at Tesco
β¨Know the Company
Before your interview, take some time to research One Stop Stores. Understand their mission to serve local shoppers and how they operate within the Tesco family. This knowledge will help you connect your answers to their values and show that you're genuinely interested in being part of their team.
β¨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about times when you listened to their needs and made their experience betterβthis will demonstrate your fit for the role.
β¨Dress Smartly and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed smartly for your interview. This shows respect for the interviewers and reflects the professional image One Stop wants to project to its customers.
β¨Be a Team Player
One Stop values teamwork, so be ready to discuss how you work well with others. Share specific examples of how you've collaborated with colleagues in the past to achieve common goals or improve customer service. This will highlight your ability to contribute positively to the store environment.