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For Companies At a Glance
- Tasks: Deliver excellent customer service and support daily store operations in a vibrant retail environment.
- Company: Join One Stop, a friendly subsidiary of Tesco with a strong community focus.
- Benefits: Enjoy flexible working options, competitive pay, and a range of employee benefits.
- Why this job: Be part of a team that values community involvement and celebrates diversity.
- Qualifications: Passion for customer service and a willingness to learn.
- Other info: Great opportunities for personal growth and making a real difference in your community.
The predicted salary is between 24000 - 36000 £ per year.
About the role
At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life.
In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.
As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.
You will need
Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:
- Greet each customer with a warm and friendly welcome
- Listen to and talk with customers to find out what their needs are
- Do your best to make sure the customer finds everything they want
- Be passionate and knowledgeable about our products and services
- Always be in store, on time, smartly dressed and ready to serve
- Always think 25 when serving age restricted products
- Work as part of a team to complete store duties
Whats in it for you?
At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:
- 10% Discount in One Stop & Tesco stores
- Discounted Tesco pharmacy services
- Discounted shopping website
- Free eye tests
- A great holiday package
- A commitment to your career development
- Community involvement and charity work
- Pension Scheme
One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.
One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.
About Us
One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business.
One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.
With our stores situated throughout England and Wales, there’s sure to be a One Stop near where you live or work.
One Stop - Customer Service Assistant employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop - Customer Service Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out One Stop's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will show that you’re passionate about delivering excellent service, which is key for this role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent One Stop’s friendly and helpful vibe.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace One Stop - Customer Service Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're all about delivering natural service!
Be Yourself: We’re looking for enthusiastic individuals, so don’t be afraid to let your personality shine through in your application. Use a friendly tone and share what makes you unique. Remember, we value diversity and want to get to know the real you!
Highlight Relevant Experience: If you've worked in retail or customer service before, make sure to mention it! Talk about your responsibilities and how they relate to the role at One Stop. This will help us see how you can contribute to our team right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our benefits there!
How to prepare for a job interview at Tesco
✨Know the Company
Before your interview, take some time to research One Stop and its values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about providing excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customers leave happy.
✨Demonstrate Flexibility
One Stop values flexible working, so be prepared to discuss your availability and willingness to adapt to different shifts or roles within the store. Highlight any previous experience in fast-paced environments where you had to juggle multiple tasks.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how they support community involvement. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.