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For Companies At a Glance
- Tasks: Serve customers with passion, manage stock, and create a welcoming atmosphere.
- Company: Join Tesco, the UK's number one retailer, known for its great culture.
- Benefits: Enjoy 20+ days holiday, discounts, wellbeing services, and a pension plan.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: A passion for customer service and teamwork is essential.
- Other info: Flexible hours available to fit your lifestyle.
About the role
Availability Window
- Days: Sun 07:00:00 - 14:00:00
- Mon 07:00:00 - 14:00:00
- Tue 07:00:00 - 12:00:00
- Sat 07:00:00 - 14:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day - helping us make a difference for our customers.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Tesco Colleague - Nottingham Victoria Centre Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Nottingham Victoria Centre Express
✨Tip Number 1
Get to know Tesco inside out! Familiarise yourself with their values, products, and services. This way, when you chat with the hiring team, you can show off your passion for delivering great service and how you can contribute to their mission.
✨Tip Number 2
Network like a pro! Connect with current Tesco colleagues on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn about the company culture!
✨Tip Number 3
Be ready for the interview! Prepare answers that highlight your customer service skills and teamwork experience. Think of examples where you’ve gone above and beyond for customers – this will really impress them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from Tesco. Don’t miss out on your chance to join the team!
We think you need these skills to ace Tesco Colleague - Nottingham Victoria Centre Express
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and creating a great shopping experience.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique. Remember, we’re looking for team players who can bring their own flair to our store!
Highlight Relevant Experience: If you've got any previous experience in retail or customer service, make sure to mention it! Even if it’s not directly related, any experience that showcases your ability to work with people will help us see how you can fit into our team.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way to ensure we receive your details and can get back to you quickly. Plus, it’s super easy to navigate!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague entails. Familiarise yourself with the responsibilities mentioned in the job description, like serving customers and working across different store areas. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Since this role is all about delivering great service, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your commitment to making their shopping experience enjoyable.
✨Be Flexible and Open-Minded
Tesco values flexibility, so if your availability doesn't match the exact times listed, don't worry! Be honest about your schedule and express your willingness to adapt. This shows that you're keen to work with them and are ready to contribute to the team.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones about the team culture, training opportunities, or community events. This not only shows your interest but also helps you gauge if Tesco is the right fit for you.