At a Glance
- Tasks: Serve customers with passion, assist in store operations, and create a welcoming atmosphere.
- Company: Join Tesco, the UK's number one retailer, known for its supportive culture.
- Benefits: Earn £12.45 per hour, flexible hours, 10% discount, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy career progression opportunities.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Enjoy holiday benefits, life cover, and a vibrant work environment.
The predicted salary is between 12 - 16 £ per hour.
About the role
Availability Window: Days From time To time
- Sun 22:00:00 07:00:00
- Mon 22:00:00 07:00:00
- Fri 22:00:00 07:00:00
- Sat 22:00:00 07:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day - helping us make a difference for our customers.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Tesco Colleague Nights - Victoria Park Superstore in Northampton employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague Nights - Victoria Park Superstore in Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your passion for customer service and teamwork, as these are key for the role.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. First impressions count, and showing that you care about your appearance reflects well on your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Tesco Colleague Nights - Victoria Park Superstore in Northampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers happy and are excited about the role!
Be Clear About Your Availability: Make sure to clearly state your availability in your application. We appreciate flexibility, so if your schedule is close to what we need, don’t hesitate to mention it!
Highlight Team Spirit: We love a good team player! Share examples of how you've worked well with others in the past. This shows us you can contribute to our friendly and inclusive atmosphere.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on board!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
During the interview, highlight your passion for delivering great service. Share examples from your past experiences where you went above and beyond for customers. This will demonstrate that you align with Tesco's values and are ready to contribute positively to the team.
✨Be Ready to Discuss Flexibility
Since the role requires working nights and offers flexible hours, be prepared to discuss your availability. If your schedule is slightly different from what's advertised, don’t hesitate to mention it. Tesco appreciates flexibility, so showing that you can adapt will work in your favour.
✨Emphasise Team Spirit
Tesco values teamwork, so be sure to talk about your ability to work well with others. Share stories that illustrate how you've built relationships with colleagues in the past. This will help convey that you’re not just a lone wolf but someone who thrives in a collaborative environment.