Overview
In this role you will lead the in-store team to deliver exceptional customer experiences while supporting growth and operational excellence. You will recruit, train, and develop colleagues, drive sales with data-driven trade activity, and ensure safe, compliant store operations. You’ll work closely with cross-functional partners to implement the Store Change Plan and seek opportunities to improve the store for customers and the community. This is a dynamic, inclusive role that offers stability, flexibility, and career progression.
Pay / Benefits
- 20 days holiday plus personal day (rising to 22)
- flexible working from day one
- Colleague Clubcard discount 10% (rising to 15% on weekends)
- free wellbeing services
- life cover 5x salary
- pension with employer matching up to 7.5%
Responsibilities
- Lead the team to deliver a great in-store customer experience
- Recruit, train and develop colleagues to build a high-performing team
- Coach the team to be knowledgeable about products and deliver quality service
- Lead trade activity to grow sales and maximise profit
- Deliver and adapt the Store Change Plan to optimise resources and hours for customers
- Identify and resolve root-cause issues with sustainable solutions
- Prioritise colleague safety and ensure legal compliance by using security and safety tools
- Stay curious and seek opportunities to serve customers, communities and the planet
Key requirements
- Proven experience leading and developing high-performing teams
- Clear communication skills and collaboration
- Welcoming, customer-first approach and strong relationship-building
- Resilience and sound judgement for effective decisions
- Consistent energy and drive to motivate the team
- Awareness of competitor activity and ability to identify improvements
- customer-centric mindset
- clear communication
- resilience
- leadership and motivation
- curiosity and continuous improvement
- team collaboration
Team Manager - Newport Extra - Newport, United Kingdom of Great Britain and Northern Ireland employer: Tesco
Tesco is an excellent employer, offering a supportive work culture where Customer Delivery Drivers can thrive in a flexible environment. With competitive pay starting at £14.18 per hour and opportunities for growth, employees enjoy a hands-on role that allows for independence while being backed by a dedicated team. The company values service with a smile, making it a rewarding place to work for those looking to make a positive impact in their community.
