Tesco is seeking a Customer Service Team Leader (Payments) to lead a dynamic team in Newcastle on a hybrid basis. The role carries a salary from £30,400 plus annual bonus and benefits, with a 2-days-per-week office presence.
You’ll supervise around 12 specialists focused on payments, refunds and ledger corrections, driving service quality and compliance. You’ll coach and develop teammates, manage workloads, and act as the escalation point for complex queries.
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Payments Service Team Leader - Hybrid in Newcastle upon Tyne employer: Tesco
Tesco is an excellent employer, offering a supportive work culture where Customer Delivery Drivers can thrive in a flexible environment. With competitive pay starting at £14.18 per hour and opportunities for growth, employees enjoy a hands-on role that allows for independence while being backed by a dedicated team. The company values service with a smile, making it a rewarding place to work for those looking to make a positive impact in their community.
