At a Glance
- Tasks: Lead shifts, coordinate teams, and ensure excellent customer service in a dynamic retail environment.
- Company: Join Tesco, a diverse and inclusive workplace that values every colleague.
- Benefits: Competitive pay, flexible hours, career development, and 20+ days holiday.
- Why this job: Gain valuable experience, meet great people, and make a real impact in your community.
- Qualifications: Must be 18 or over; leadership skills and a passion for customer service are essential.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 12 - 16 £ per hour.
Availability Window:
- Days: Mon 06:30 - 22:00
- Thu 06:30 - 22:00
- Sat 06:30 - 22:00
Our Shift Leader rate of pay starts from £14.76 an hour. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
As a Shift Leader you’ll:
- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
What is in it for you:
- There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
- We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
- It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues - because they are what makes Tesco, Tesco
- Your voice matters, and we’ll always welcome and listen to your ideas and opinions
- We put your wellbeing first, and support is always available if you need it
- Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months.
Tesco Shift Leader - Carniny Ballymena Express in London employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Carniny Ballymena Express in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and what they stand for. This way, you can show them you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past jobs that highlight your leadership skills and how you've handled challenges. Tesco loves doers, so show them you can lead the team!
✨Tip Number 4
Don't forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. It shows you're genuinely interested in the role and helps you figure out if it's the right fit for you.
We think you need these skills to ace Tesco Shift Leader - Carniny Ballymena Express in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Shift Leader role at Tesco. Highlight your relevant experience and skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Use bullet points if it helps!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the info you need about the role and our company there.
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Leader at Tesco entails. Familiarise yourself with the responsibilities like running duty shifts and supporting your team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customers are at the heart of Tesco, be prepared to discuss your experience in customer service. Think of specific examples where you've gone above and beyond for customers or improved service. This will demonstrate that you align with Tesco's values and can contribute positively to the team.
✨Prepare for Situational Questions
Expect questions that ask how you'd handle specific situations, like managing a busy shift or resolving a customer complaint. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your thought process and problem-solving skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewer. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if Tesco is the right fit for you.