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- Tasks: Coordinate team operations to deliver perfect online orders with a focus on safety and quality.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy 20 days holiday, discounts, life assurance, and career development opportunities.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: Flexible working options available to fit your lifestyle.
The predicted salary is between 20000 - 30000 £ per year.
Customers are at the heart of everything we do. It takes lots of different people to run a store/centre and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores/centres means that you will help to serve our shoppers better every day as well as be part of a diverse and inclusive team. You’ll meet great people, learn new things and be part of a professional diverse team where everyone is welcome.
What is in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- 10% Discount Card increasing to 15% after every pay for a 4 day period
- Life assurance
- Retirement saving plan
- Great colleague deals and discounts, saving you money on everyday purchases
- Uniform provided
Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. Employee Assistance Programme helps you deal with life’s challenges. Financial wellness - Tesco has partnered with experts to help you make the most of your money. Get involved in a range of fundraising activities with our long-term charity partners.
You will be responsible for:
- Coordinating the team and operation to deliver the perfect online order.
- Always thinking safety first, looking down before stepping down and using equipment in a safe manner, following my training at all times.
- Knowing my customers and serving them with passion and pride; giving great service by picking the best quality products and packing trays carefully so products always arrive in pristine condition.
- Making decisions that are right for customers, delivering routines in the centre that meet the needs of customers at the right time.
- Being knowledgeable about my centre's key performance indicators, understanding the part I play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
The centre is clean and tidy:
- Carrying out clean as you go routines as required, using and maintaining the clean as you go tools.
- Picking up litter as I see it around the centre/store.
- Taking any equipment that needs cleaning out of use.
I can get what I want:
- Picking the accurate products customers want and packing them with care.
- Picking food products of a high standard that I would pick for myself each time I complete a customer’s shopping.
- Picking food products with good date codes, sending the best possible date, not sending codes that go out of date today and never sending reduced to clear products that will have short date codes.
- Completing stock routines accurately ensuring the system always holds the right information to maintain availability.
The prices are good:
- Following the recommended substitutions on the picking device, using my common sense to pick the best product for my customer(s).
I don’t queue:
- Picking according to the system to achieve my pick rate, so deliveries can leave the store on time.
- Loading vans with orders accurately and on time.
The colleagues are helpful:
- Always putting the customer first and consider them in everything I do.
- Adapting the service you give to meet the customer’s individual needs.
- Being readily available to resolve customer queries, leaving them with a smile on their face.
- Adjusting the service I give to each customer to meet their needs.
Customers:
- Speaking to them to understand their needs and how to ensure they get what they want.
- Everything they need, made better and easier.
- Outstanding value for everyone.
- Advice, inspiration and a smile.
- An easy, seamless, personalised experience.
- A thank you.
Colleagues:
- Being proud of what we do.
- Creating a great place to work: happy, honest and inspiring.
- Providing us opportunities for us all to be our best.
- Building relationships based on shared values and respect.
- Where we all contribute, make a difference and can be ourselves.
Communities:
- Creating new opportunities for young people, wherever we are in the world.
- Reversing the trend in obesity, in all our markets.
- Leading the industry in cutting our food waste.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
About us: Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone's Welcome. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
loader - Fulfillment - Erith CFC employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land loader - Fulfillment - Erith CFC
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about demonstrating that you’re not just looking for a job, but you want to be part of their team.
✨Tip Number 2
Practice common interview questions related to teamwork and customer service. Think of examples from your past experiences where you’ve gone above and beyond for customers or worked well in a team. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Dress appropriately for the interview, even if it’s a casual environment. Looking smart shows that you respect the opportunity and are serious about the role. Plus, it gives a great first impression!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a simple gesture that keeps you fresh in their minds.
We think you need these skills to ace loader - Fulfillment - Erith CFC
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your relevant experience and skills that align with what Tesco is looking for, especially around customer service and teamwork.
Show Your Passion: Let your enthusiasm shine through! Talk about why you want to work at Tesco and how you can contribute to their mission of serving customers and communities better every day.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way to ensure it gets seen by the right people and keeps everything organised on our end!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a loader at Tesco. Familiarise yourself with the key tasks like coordinating the team, ensuring safety, and delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Focus
Since customers are at the heart of everything Tesco does, be prepared to discuss how you would prioritise their needs. Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing outstanding service.
✨Emphasise Teamwork and Adaptability
This role involves working as part of a diverse team, so highlight your ability to collaborate and adapt. Share specific instances where you worked well with others or adjusted your approach to meet different needs. This will show that you can contribute positively to the team environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, or Tesco's values. This not only shows your interest but also helps you gauge if the company culture aligns with your own values. Plus, it makes for a more engaging conversation!