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- Tasks: Join Tesco as a loader, ensuring customers get the best products safely and efficiently.
- Company: Be part of Tesco, a leading retailer focused on serving customers and communities.
- Benefits: Enjoy 20 days holiday, discounts, life assurance, and great colleague deals.
- Why this job: Experience a dynamic role with variety and the chance to make a real impact.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
- Other info: Flexible working options and ongoing training opportunities available.
Customers are at the heart of everything we do. It takes lots of different people to run a store/centre and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores/centres means that you will help to serve our shoppers better every day as well as be part of a diverse and inclusive team.
Responsibilities
- Always thinking safety first, looking down before stepping down and using equipment in a safe manner, following training at all times.
- Knowing customers and serving them with passion and pride; giving great service by picking the best quality products and packing trays carefully so products always arrive in pristine condition.
- Putting into practice the training received, so the team works safely, effectively and serves customers brilliantly.
- Making decisions that are right for customers, delivering routines in the centre that meet the needs of customers at the right time.
- Being knowledgeable about the centre’s key performance indicators, understanding the part I play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- The centre is clean and tidy, carrying out clean as you go routines as required, using and maintaining the clean as you go tools.
- Picking up litter as I see it around the centre/store.
- Taking any equipment that needs cleaning out of use.
- Picking the accurate products customers want and packing them with care.
- Picking food products of a high standard that I would pick for myself each time I complete a customer’s shopping.
- Picking food products with good date codes, sending the best possible date, not sending codes that go out of date today and never sending reduced-to-clear products that will have short date codes.
- Completing stock routines accurately ensuring the system always holds the right information to maintain availability.
- Following the recommended substitutions on the picking device, using common sense to pick the best product for my customer(s).
- Picking according to the system to achieve my pick rate, so deliveries can leave the store on time.
- Loading vans with orders accurately and on time.
- Always putting the customer first and considering them in everything I do.
- Adapting the service I give to meet the customer’s individual needs.
- Being readily available to resolve customer queries, leaving them with a smile on their face.
- Adjusting the service I give to each customer to meet their needs.
What you’ll need
- Speaking to customers to understand their needs and how to ensure they get what they want.
- Everything they need, made better and easier.
- Outstanding value for everyone.
- Advice, inspiration and a smile.
- An easy, seamless, personalised experience.
- A thank you.
What you’ll work with (colleagues, communities, etc.)
- Being proud of what we do.
- Creating a great place to work: happy, honest and inspiring.
- Providing us opportunities for us all to be our best.
- Building relationships based on shared values and respect.
- Where we all contribute, make a difference and can be ourselves.
- Creating new opportunities for young people, wherever we are in the world.
- Reversing the trend in obesity, in all our markets.
- Leading the industry in cutting our food waste.
About you if you are successful
Your offer will be subject to and conditional upon you providing bank account details before your agreed start date.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- 10% Discount Card increasing to 15% after every pay for a 4 day period.
- Life assurance.
- Retirement saving plan.
- Great colleague deals and discounts, saving you money on everyday purchases.
- Uniform provided.
Click here to read more about the benefits we have available for our colleagues.
Additional Opportunities
- Take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
- Support Our Employee Assistance Programme helps you deal with life’s challenges.
- Financial wellness: Tesco has partnered with experts to help you make the most of your money.
- Get involved in a range of fundraising activities with our long-term charity partners.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
Flexible working
We welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else.
Accessibility
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Legal
Tesco will only recruit individuals who have passed the school leaver’s age. Please note: we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
loader - Fulfillment - Erith CFC employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land loader - Fulfillment - Erith CFC
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their diverse and inclusive culture.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for the role! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to providing outstanding service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace loader - Fulfillment - Erith CFC
Some tips for your application 🫡
Show Your Passion for Customers: When writing your application, make sure to highlight your passion for serving customers. Share any experiences where you went the extra mile to ensure someone left with a smile. We love candidates who put customers at the heart of everything they do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when applicants can communicate effectively, just like we do with our customers every day.
Highlight Teamwork Skills: Since we’re all about working together, mention any experiences that showcase your ability to collaborate with others. Whether it’s in a previous job or a group project, we want to see how you contribute to a team environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits right there.
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a loader at Tesco. Familiarise yourself with the importance of safety, customer service, and product quality. This will help you demonstrate your commitment to the role and show that you’re ready to contribute from day one.
✨Showcase Your Team Spirit
Tesco values teamwork and inclusivity, so be prepared to discuss your experiences working in diverse teams. Share examples of how you've collaborated with others to achieve common goals, and highlight your adaptability in meeting customer needs.
✨Emphasise Customer Focus
Since customers are at the heart of everything Tesco does, be ready to talk about how you prioritise customer satisfaction. Think of specific instances where you went above and beyond to ensure a positive experience for customers, and how you can bring that same passion to the loader role.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about training opportunities, team dynamics, or how Tesco supports its employees' growth. This shows your genuine interest in being part of their team.
