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- Tasks: Lead a vibrant café team, ensuring excellent customer service and smooth operations.
- Company: Join Tesco Café, a welcoming place with a family feel and diverse culture.
- Benefits: Enjoy flexible working, discounts, wellbeing services, and 28 days holiday.
- Why this job: Make a real impact while developing your skills in a fast-paced environment.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
- Other info: Opportunities for career growth and a supportive, inclusive workplace await you.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a Team Leader to join one of our Cafés, where a friendly, fast‑paced environment awaits. With a passion for providing excellent customer service, a proactive can‑do attitude, and great collaboration skills, you’ll help keep everyday operations running smoothly. You’ll get to flex, and build on, your skills and experience with a wide range of responsibilities.
You will be responsible for:
- Making sure everything runs smoothly by maintaining operational and safety standards.
- Ensuring all food safety and hygiene regulations are met and followed.
- Leading by example by providing an excellent experience for customers.
- Opening and closing the café and overseeing full operations in the Manager’s absence.
- Recognising and celebrating team members for providing excellent service.
- Learning our menu inside out and helping our team to do the same.
- Boosting sales by making sure everyone’s in the right place at the right time.
- Delivering Health & Safety and Food Safety training for team members.
- Supporting the Café Manager with colleague coaching and development.
- Seeking ways to constantly help improve our service for customers.
- Promoting an inclusive environment where colleagues feel respected, valued, and safe.
You will need:
- A background in hospitality, with Team/Shift Leader experience.
- A passion for providing excellent customer service.
- Health & Safety and Food Safety knowledge.
Personal:
- Effective communication skills.
- Ability to multitask and adapt to changing priorities.
- Confidence using your initiative to improve ways of working.
Whats in it for you?
Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco.
- Request flexible working from day one.
- Retirement savings plan.
- Life Assurance.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Holiday starting at 28 days (Including Bank Holidays).
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us:
With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On. We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our Cafes, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Cafe Team Leader in Larkfield employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Leader in Larkfield
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the café and soak up the atmosphere. Chat with the team if you can; it shows you're genuinely interested and helps you understand what makes their service special.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your passion for excellent service and your proactive attitude.
✨Tip Number 3
Be ready to talk teamwork! Since you'll be leading a team, prepare to discuss how you've successfully collaborated with others. Share stories about coaching or supporting colleagues to show you're a natural leader.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about the café's goals or how they celebrate team successes. It shows you're keen to contribute and helps you gauge if it's the right fit for you.
We think you need these skills to ace Cafe Team Leader in Larkfield
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing excellent customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past – it’ll make you stand out!
Highlight Your Team Leadership Skills: As a Team Leader, you'll be guiding others, so make sure to showcase your leadership experience. Talk about times when you've coached or developed team members, and how you’ve led by example in a fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also appreciate a well-structured application that’s easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. This shows your passion for the role and helps you answer questions about customer service scenarios effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team or handled difficult situations in the past. Highlight your ability to coach and develop others, as this is key for a Team Leader position.
✨Emphasise Customer Service Excellence
Be ready to discuss what excellent customer service means to you. Share specific instances where you went above and beyond for customers, as this aligns perfectly with the café's values.
✨Demonstrate Flexibility and Initiative
Think of examples where you adapted to changing priorities or took the initiative to improve processes. This will show that you can thrive in a fast-paced environment and are ready to support the café manager.
