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For Companies At a Glance
- Tasks: Serve customers with passion, manage stock, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer with a commitment to customer service.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and wellbeing support.
- Why this job: Be part of a dynamic team and make a real difference in customers' shopping experience.
- Qualifications: Must be over 18, with a passion for great service and teamwork.
- Other info: Opportunities for personal growth and community involvement.
The predicted salary is between 12 - 14 £ per hour.
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Availability windows: we will schedule your contracted hours within these times, and you will have 3 weeks' notice of your shifts. We support flexibility if your available times match closely. Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
What is in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Tesco Colleague - Bowerham Express in Lancaster employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Bowerham Express in Lancaster
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you fit right in with their team spirit and customer-first approach. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the Tesco family.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle different situations. We love candidates who can demonstrate their passion for delivering great service, so be ready to share examples from your past experiences.
✨Tip Number 3
Be prepared to discuss your availability and flexibility. Tesco values colleagues who can adapt to different shifts and work well within a team. Make sure you highlight your willingness to take on various roles in the store, as this shows you're ready to jump in wherever needed.
✨Tip Number 4
Apply through our website for the best chance of landing the job! It’s super easy, and we’ll keep you updated throughout the process. Plus, it shows you’re serious about joining Tesco and ready to embrace all the exciting opportunities we have to offer.
We think you need these skills to ace Tesco Colleague - Bowerham Express in Lancaster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers happy and are excited about the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their background to what we do at Tesco.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you, so share your unique qualities and how they can contribute to our team spirit.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with Tesco!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities listed in the job description, like serving customers and working across different store areas. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Since this role is all about delivering great service, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your commitment to putting customers first.
✨Be Ready to Discuss Teamwork
Tesco values teamwork, so be ready to talk about your experiences working in a team. Share stories that highlight your ability to communicate openly, build rapport with colleagues, and contribute to a positive team spirit. This will show that you can fit into their collaborative culture.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly for your interview to reflect the professional image of Tesco. Also, make sure to arrive on time; it shows respect for the interviewer's time and demonstrates your reliability. Being punctual is key in retail, and it starts from the very first meeting.
