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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage inquiries in a fast-paced environment.
- Company: Leading UK insurance provider with a focus on customer experience.
- Benefits: Competitive salary, wellness programs, and generous holiday leave.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Hybrid work model offering flexibility and work-life balance.
The predicted salary is between 25200 - 26000 £ per year.
A leading insurance provider in the UK is seeking a full-time Customer Service Representative in Newcastle. The role involves providing outstanding service, managing customer inquiries, and promoting digital channels.
Ideal candidates will have:
- A passion for customer experiences
- Strong communication skills
- The ability to work in a fast-paced environment
The position offers a competitive salary between £25,200 - £26,000 and a range of employee benefits including wellness programs and generous holiday leave.
Insurance Customer Advisor — Hybrid Work employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Customer Advisor — Hybrid Work
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some knowledge about their services or recent news – it’ll impress them!
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online resources to sharpen your responses.
✨Tip Number 3
Show your passion for customer experiences! Think of examples from your past where you went above and beyond for a customer. This will help you stand out as someone who truly cares about service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Insurance Customer Advisor — Hybrid Work
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of an Insurance Customer Advisor. Highlight your customer service experience and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer experiences and how you can contribute to our team. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t hesitate to let your personality come through – we love a bit of flair!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Tesco
✨Know Your Stuff
Before the interview, make sure you research the company and its services thoroughly. Understand their digital channels and how they enhance customer experience. This will show your passion for the role and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Customer Advisor, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully handled customer inquiries in the past to demonstrate your skills.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, be ready to discuss how you manage stress and prioritise tasks. Think of specific situations where you’ve thrived under pressure and be prepared to share those stories.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
