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- Tasks: Lead a dynamic team in a fast-paced retail environment, ensuring excellent customer service.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and a supportive work culture.
- Why this job: Make a real impact while developing your leadership skills in a diverse team.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Opportunities for career progression and a welcoming environment for all.
The predicted salary is between 12 - 16 £ per hour.
Working hours: 18.00
Availability Window:
- Sun: 05:00 - 19:00
- Mon: 10:00 - 23:00
- Fri: 05:30 - 23:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
What is in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
You will be responsible for:
- Working in a fast-paced retail environment where no day is the same.
- Taking ownership of activities by co-ordinating a team to deliver.
- Improving service in your store through on-the-job coaching and feedback.
- Understanding how your team is performing and delivering practical actions for its improvement.
- Ensuring your area remains a safe place to work and shop.
You will need:
- To role model giving great, natural customer service ensuring every customer's needs are met.
- To build strong long-lasting relationships with colleagues to create a team spirit.
- To be a clear communicator and use a variety of methods to keep the team well informed.
- To be confident in taking the lead as at times you will be in charge.
- To be flexible in your thinking, making decisions efficiently and handling change.
- Energy and drive to deliver beyond expectations and effectively balance priorities.
- To always look for ideas and opportunities to serve Britain's shoppers a little better every day.
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day.' Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leavers age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Fulfilment Shift Leader - Hattersley Extra in Hyde employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Shift Leader - Hattersley Extra in Hyde
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and culture. This will help you connect your experiences to what they care about, showing you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show your passion for customer service! Since Tesco puts customers at the heart of everything, share specific examples of how you've gone above and beyond for customers in the past. It’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Fulfilment Shift Leader - Hattersley Extra in Hyde
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Shift Leader role. We want to see how you can bring your unique flair to our team!
Show Your Customer Service Skills: Since customers are at the heart of what we do, share examples of how you've provided excellent service in the past. We love seeing candidates who understand the importance of customer satisfaction!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Fulfilment Shift Leader. Familiarise yourself with Tesco's values and how they relate to customer service. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to take charge and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved service. Highlight your ability to communicate clearly and build strong relationships with colleagues.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations in a fast-paced retail environment. Think about times when you've had to make quick decisions or adapt to changes. Practising these scenarios can help you respond confidently during the interview.
✨Emphasise Flexibility and Customer Focus
Tesco values flexibility and a customer-centric approach. Be prepared to discuss how you can adapt to different working hours and how you prioritise customer needs. Showing that you're willing to go the extra mile for customers will set you apart.
