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- Tasks: Join our café team, serving delicious food and creating great customer experiences.
- Company: Tesco UK, a friendly and inclusive workplace with a family feel.
- Benefits: Flexible hours, colleague discounts, wellbeing services, and 28 days holiday.
- Why this job: Make a real impact while enjoying a lively and dynamic work environment.
- Qualifications: Passion for hospitality and excellent customer service skills.
- Other info: Opportunities for progression and a supportive team culture.
The predicted salary is between 11 - 14 £ per hour.
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They are the talented people making every day a little better for our customers. As a Team Member in our café, you are part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you will make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you will help keep everything, from kitchen equipment to customer tables tidy and clean. It is a lively role, full of everyday challenges, but that is just one of the reasons it is so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
What is in it for you: Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life’s moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
You will be responsible for: Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role's key responsibilities and measures:
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our café's delicious menu.
- Making sure we maintain our standards and all food products are available.
- Knowing our café's menu inside and out and serving food exactly as it’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up-to-date with business communications and exciting new initiatives.
- Clearing and sanitising tables so our café stays clean.
You will need:
- A commitment to hospitality and excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Personal attributes:
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
- Adaptable to working in the buzz of a fast-paced environment.
About us: With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
Cafe Team Member in Hereford employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Member in Hereford
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the café and soak up the atmosphere. Chat with the team if you can; it shows you're genuinely interested and helps you understand what they're all about.
✨Tip Number 2
Practice your customer service skills! Think of some scenarios where you might need to handle a tricky customer or a busy shift. Being prepared will help you shine during the interview and show that you’re ready for the fast-paced environment.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Tesco loves a collaborative attitude, so highlight those experiences where you’ve made a difference together.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of questions ready about the role or the team. It shows you’re engaged and keen to learn more about being a part of the Tesco family.
We think you need these skills to ace Cafe Team Member in Hereford
Some tips for your application 🫡
Show Your Passion for Service: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making our café a welcoming place for everyone!
Highlight Relevant Experience: If you've worked in a café or similar environment before, make sure to mention it! We love seeing how your past experiences can contribute to our team and help us serve our customers better.
Be Clear About Your Availability: Since we offer flexible working hours, be upfront about when you can work. If your availability is close but not an exact match, don’t hesitate to apply – we’re keen to find a fit that works for both of us!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Tesco
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. This shows your enthusiasm for the role and helps you answer questions about food preparation and service confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved complaints or went the extra mile for a customer – this will highlight your commitment to hospitality.
✨Demonstrate Team Spirit
Since teamwork is key in a café environment, be ready to discuss your experiences working in a team. Share how you’ve collaborated with others to achieve common goals, especially in busy situations.
✨Be Ready for Practical Questions
Expect questions about health and safety standards, food hygiene, and multitasking under pressure. Brush up on these topics so you can show you’re prepared to maintain a clean and safe environment while serving customers efficiently.
