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- Tasks: Lead the night shift team, ensuring a smooth shopping experience for customers.
- Company: Join Tesco, a leading retailer with a commitment to community and inclusivity.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts.
- Why this job: Be part of a dynamic team and make a real difference in your community.
- Qualifications: Must be 18 or over; leadership skills and a passion for customer service are essential.
- Other info: Great opportunities for career growth and personal development await you.
The predicted salary is between 12 - 16 £ per hour.
Availability Window:
- Sun 22:00 - 07:00
- Mon 22:00 - 07:00
- Tue 22:00 - 07:00
- Wed 22:00 - 07:00
- Thu 22:00 - 07:00
- Fri 22:00 - 07:00
- Sat 22:00 - 07:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You'll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
As a Shift Leader you'll:
- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
What is in it for you:
- There's bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
- We take your development seriously, so this is a great place to get on in your career. You'll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
- It's an inclusive place where everyone's welcome. We celebrate the individuality of our colleagues - because they are what makes Tesco, Tesco
- Your voice matters, and we will always welcome and listen to your ideas and opinions
- We put your wellbeing first, and support is always available if you need it
- Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you'll be in good company
Our benefits include:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
You will be responsible for:
- Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
- Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries
- Making sure the store is always clean, tidy, and well-presented
- Supporting managers to coordinate seasonal, community and charity events
- Contributing to a great team atmosphere, that is inclusive of everyone
- Providing great customer service, by listening to our customers and putting them first in everything you do
- Keeping the team well-informed and up to speed on any communications, changes, or updates
- Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
- Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
- Following health and safety routines and procedures, and ensuring colleagues do the same
- Recognising and celebrating colleagues within the team who are providing great service
You will need:
- To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
- To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
- To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
- To be comfortable taking the lead, and overseeing the store in the absence of your Manager
- To be a good decision maker, flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
- To be motivating, so you can inspire your team to deliver beyond expectations
- To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day.' Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, and so on. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Nights - Glasgow St Rollox Extra employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Nights - Glasgow St Rollox Extra
✨Tip Number 1
Get to know Tesco inside out! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate but someone who truly gets what it means to be part of the Tesco family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Think about how your experiences align with the Shift Leader role and be ready to share those stories that highlight your leadership skills.
✨Tip Number 3
Dress to impress! Even though it’s a retail job, showing up looking sharp can make a great first impression. It shows you care about the opportunity and respect the company culture.
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, have a couple of thoughtful questions ready. This shows you’re genuinely interested in the role and want to know how you can contribute to making Tesco even better.
We think you need these skills to ace Tesco Shift Leader - Nights - Glasgow St Rollox Extra
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Shift Leader role. We want to see how you can bring value to our team at Tesco!
Show Your Passion for Customer Service: Since customers are at the heart of what we do, share examples of how you've gone above and beyond to help customers in previous roles. This will show us that you understand the importance of great service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to the right people and gives you the best chance of landing an interview with us.
How to prepare for a job interview at Tesco
✨Know Your Availability
Since this role requires specific night shifts, make sure you’re clear about your availability. Be ready to discuss how your schedule aligns with the store's needs, and don’t hesitate to mention any flexibility you can offer.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to guide and support your team. Prepare examples of how you've successfully led a team in the past, whether in retail or another setting. Highlight your ability to motivate others and handle challenges.
✨Customer-Centric Mindset
Tesco places customers at the heart of everything. Think of specific instances where you’ve gone above and beyond for a customer. This will demonstrate your commitment to excellent service and your understanding of the role’s responsibilities.
✨Be Ready to Discuss Improvements
The job involves looking for ways to improve service and operations. Come prepared with ideas on how you could enhance the shopping experience or streamline processes. This shows initiative and a proactive approach to your work.
