Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced retail environment, ensuring excellent customer service.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and 20+ days holiday.
- Why this job: Make a real impact while developing your leadership skills in a supportive team.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Embrace diversity and flexibility in a workplace where everyone is welcome.
About the role
Availability Window Days From time To time Sun 05:30:00 13:30:00 Mon 05:30:00 10:00:00 Tue 05:30:00 13:30:00 Fri 12:00:00 20:00:00 Sat 05:30:00 12:45:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for
As a Shift Leader, you will be working in a fast paced retail environment where no day is the same.
You will take ownership of activities by co-ordinating a team to deliver.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.
You will have a great understanding of how your team is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach.
With your guidance, your area will always remain a safe place to work and shop.
You will need
- You are able to role model giving great, natural customer service ensuring every customer’s needs are met
- Be able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best
- You are a clear communicator and use a variety of methods to keep the team well informed
- Be confident in taking the lead as at times you will be in charge
- You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues
- You have energy and drive to deliver beyond expectations and effectively balance priorities
- Always looking for ideas and opportunities to serve Britain’s shoppers a little better everyday.
What’s in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life\’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click here to read more about the benefits we have available for our colleagues
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We\’re the UK\\\’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It\\\’s our people that make the difference every day – helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit
#VP25
#J-18808-Ljbffr
Fulfilment Shift Leader - Prescot Extra employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Shift Leader - Prescot Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Shift Leader role.
✨Tip Number 3
Show your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This aligns perfectly with Tesco's commitment to serving shoppers better every day.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows that you're engaged and eager to learn more about how you can contribute to Tesco's success.
We think you need these skills to ace Fulfilment Shift Leader - Prescot Extra
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the skills and experiences that match the Shift Leader role. Highlight your customer service experience and any leadership roles you've had, as this will show us you're a great fit for the team.
Show Your Availability: Since we have specific availability windows, be clear about when you can work. If your schedule is a bit different, don’t worry! Just let us know how closely it matches, and we’ll see what we can do.
Be Yourself: We want to get to know the real you! Use your application to showcase your personality and how you connect with others. Remember, we value diversity and want everyone to feel welcome.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of everything. Plus, you’ll find all the info you need there!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Fulfilment Shift Leader. Familiarise yourself with Tesco's values and how they relate to customer service. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to coordinate a team effectively. Prepare examples from your past experiences where you've successfully led a team or improved service. Highlight your ability to motivate others and handle challenges, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to adapt quickly or resolve conflicts. Practising these responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics or Tesco's approach to customer service. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.