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For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced retail environment, ensuring excellent customer service.
- Company: Join Tesco, the UK's number one retailer, known for its supportive culture.
- Benefits: Enjoy competitive pay, flexible hours, 20+ days holiday, and exclusive discounts.
- Why this job: Make a real impact while developing your leadership skills in a vibrant team.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Access to wellbeing services and career progression opportunities await you.
The predicted salary is between 12 - 16 £ per hour.
About the role
Availability Window
- Days: Sun 00:00:00 - 24:00:00
- Mon 00:00:00 - 24:00:00
- Tue 00:00:00 - 24:00:00
- Wed 00:00:00 - 24:00:00
- Thu 00:00:00 - 24:00:00
- Fri 00:00:00 - 24:00:00
- Sat 00:00:00 - 24:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
As a Shift Leader, you will be working in a fast paced retail environment where no day is the same. You will take ownership of activities by co‑ordinating a team to deliver. As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback. You will have a great understanding of how your team is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach. With your guidance, your area will always remain a safe place to work and shop.
You will need:
- You are able to role model giving great, natural customer service ensuring every customer's needs are met.
- Be able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best.
- You are a clear communicator and use a variety of methods to keep the team well informed.
- Be confident in taking the lead as at times you will be in charge.
- You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues.
- You have energy and drive to deliver beyond expectations and effectively balance priorities.
- Always looking for ideas and opportunities to serve Britain’s shoppers a little better every day.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We're the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Fulfilment Shift Leader - Newtown Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Shift Leader - Newtown Superstore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This will help you align your answers with what they care about, showing you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your leadership skills! As a Shift Leader, they'll want to see how you can motivate and manage a team. Share examples from your past experiences where you've successfully led a group.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you figure out if it's the right fit for you.
We think you need these skills to ace Fulfilment Shift Leader - Newtown Superstore
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. Show us how your skills align with what we're looking for in a Fulfilment Shift Leader!
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and avoid jargon. This helps us understand your qualifications quickly and easily.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of it!
How to prepare for a job interview at Tesco
✨Know Your Availability
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Make sure you understand the shifts they need covered and how your schedule aligns with theirs.
✨Showcase Your Customer Service Skills
As a Shift Leader, customer service is key. Prepare examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for customers.
✨Demonstrate Team Leadership
Be ready to talk about your experience in leading teams. Highlight instances where you motivated colleagues or resolved conflicts. They want to see that you can inspire and manage a diverse team effectively.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving skills. Think about how you would handle common retail challenges, like managing a busy shift or dealing with an unhappy customer. Practice articulating your thought process clearly.
