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- Tasks: Manage financial aspects, budgets, and business case valuations for the Customer Engagement Centre.
- Company: Join Tesco Business Solutions, a global leader in retail solutions with over 4,400 colleagues worldwide.
- Benefits: Enjoy 25+ days holiday, annual bonuses, discounts, and ongoing learning opportunities.
- Why this job: Be part of a dynamic team driving financial decisions that impact customer engagement and innovation.
- Qualifications: Attention to detail, financial process knowledge, strong problem-solving skills, and analytical expertise required.
- Other info: This role offers a chance to influence key financial strategies in a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
Finance Manager – Customer Engagement Centre (Tesco Business Solutions)
Join to apply for the Finance Manager – Customer Engagement Centre (Tesco Business Solutions) role at Tesco
Finance Manager – Customer Engagement Centre (Tesco Business Solutions)
1 hour ago Be among the first 25 applicants
Manage all the financial aspects of the CCEC, including budget setting, business case valuations, and day-to-day financial routines.
About the role
Manage all the financial aspects of the CCEC, including budget setting, business case valuations, and day-to-day financial routines.
You will be responsible for
- Collaborating with all Finance teams that the Customer Engagement Centre supports to ensure accurate accounting of costs.
- Developing explanations for all new work or trials introduced to the Customer Engagement Centre to ensure full understanding of costs.
- Submitting and obtaining approval for capital investments from the Capital Approvals Group, with documentation of benefits and costs.
- Adhering to all corporate and legal processes in a timely manner.
- Tracking actual spend against the budget and seeking opportunities for savings, identifying potential overspends, and areas for investment.
- Aligning with the overall strategy and tactical plans of the Customer Engagement Centre operations.
- Ensuring the Customer Engagement Centre has sufficient budget at the start of the year to serve customers and deliver change plans.
- Developing and maintaining stakeholder understanding of the Customer Engagement Centre\’s role and contribution to Tesco, facilitating appropriate financial decisions throughout the year.
You will need
Attention to detail, understanding of financial processes, ability to engage and influence partners, creativity, resilience, strong problem-solving skills, subject matter expertise, and analytical skills.
Key contacts include: Customer Engagement Centre Leadership Team, Business Partners, Operations Managers, UK Central Finance, Commercial, Marketing and Online Finance Teams, Suppliers such as recruitment agencies.
Whats in it for you?
We offer excellent benefits including:
- Annual bonus scheme
- Holiday starting at 25 days plus a personal day and 8 bank holidays
- Retirement savings plan with Tesco matching contributions
- Life Assurance – 5x contractual pay
- Discounts on everyday purchases, dining, and utilities
- Ongoing learning opportunities and award-winning training
Click here to read more about our colleague benefits.
About Us
Established in 2017, Tesco Business Solutions (TBS) has evolved from a shared services entity in Bengaluru, India, to a global, solutions-focused organization with over 4,400 colleagues across the UK, India, Hungary, and Ireland. TBS is committed to delivering value to Tesco through decision science, innovation, and agility, supporting the business with a focus on value creation and impactful outcomes.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Finance and Sales
Industries
- Retail
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Finance Manager - Customer Engagement Centre (Tesco Business Solutions) employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Manager - Customer Engagement Centre (Tesco Business Solutions)
✨Tip Number 1
Familiarise yourself with Tesco's financial processes and systems. Understanding how the Customer Engagement Centre operates within the broader financial framework will give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees of Tesco Business Solutions. They can provide valuable insights into the company culture and expectations for the Finance Manager role, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed budgets and financial processes in previous roles. Being able to articulate your experience with budget setting and cost management will demonstrate your suitability for the position.
✨Tip Number 4
Stay updated on the latest trends in finance and retail. Showing that you are knowledgeable about current industry challenges and innovations can set you apart as a candidate who is proactive and engaged.
We think you need these skills to ace Finance Manager - Customer Engagement Centre (Tesco Business Solutions)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance management, particularly in budget setting and financial analysis. Use specific examples that demonstrate your attention to detail and problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Tesco Business Solutions. Mention how your skills align with the responsibilities outlined in the job description, such as collaborating with finance teams and tracking budgets.
Highlight Relevant Skills: Emphasise key skills mentioned in the job description, such as analytical skills, creativity, and the ability to influence partners. Provide concrete examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at Tesco
✨Understand the Financial Landscape
Make sure you have a solid grasp of financial processes and principles relevant to the role. Be prepared to discuss your experience with budget setting, business case valuations, and tracking spend against budgets.
✨Showcase Your Stakeholder Engagement Skills
Highlight your ability to engage and influence partners. Prepare examples of how you've collaborated with different teams in the past, especially in finance-related contexts, to ensure accurate accounting and decision-making.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you approached solving them. This will showcase your resilience and creativity, which are key traits for this position.
✨Align with Tesco's Values
Research Tesco's overall strategy and values, particularly in relation to customer engagement. Be prepared to explain how your skills and experiences align with their goals and how you can contribute to their success.