F&F Brand Team Manager - Portsmouth N H

As F&F Brand Team Manager, you will ideally have fashion experience including visual merchandising, customer service and team management skills. You will have an eye for detail, ensuring your department is upholding to the highest operational standards for our customers. You will be familiar with the fast-paced environment of clothing retail and can deliver results under pressure.

You will take a lead role in driving the F&F business forward in your store as well as for launching trade events and weekly sales. Additionally, you will lead a team of dedicated colleagues and manage day-to-day operations.

You will be responsible for:

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Leading your team in the driving of trade activity and using your expertise and knowledge to grow sales and maximise profit.
• Ensuring the safety of your colleagues is your top priority, and coaching the team to use all security tools available to provide a safer place to work.
• Managing colleague schedules on F&F ensuring the right people are in the right place in accordance to our F&F operating model and trade plan, within agreed hours.
• Overseeing the end-to-end F&F operation, managing the stock from backdoor to shopfloor.
• Managing and motivating the team to deliver on key metrics to support the operation including RFID routines, availability, delivery schedules and stock routines.
• Ensuring F&F is always clean, tidy and well-presented and merchandised to the F&F principles and standards.
• Being a brand ambassador - executing commercial strategies and maintaining store displays that consistently align with brand identity.
• Delivering practical actions to make improvements where necessary by conducting a daily floor walk outlining the tasks to be completed for the day by the team.
• Analysing product performance and sales data to refine visual merchandising strategies and optimise promotional initiatives ensuring profitability is maximised and sales targets are regularly reached, if not overachieved.
• Completing market research, analysing trends, competitor activity, and consumer behaviour (including social media and F&F online).
• Having a commercial mind-set, knowing your customers and local community, to advertise and regularly change lead ins to entice customers onto the F&F department and adapt product placement to respond effectively to changing market conditions.
• Curating visual impactful merchandising displays and a welcoming store atmosphere in line with the visual merchandising guidelines set out in your VM guide adapting your store layouts to reflect local customer profile.
• Building strong relationships with your team (including colleagues who work on F&F overnight), the wider store team and your home and clothing area manager, including providing feedback and sharing future opportunities.

You will need:

• To be a great communicator who will share knowledge, experience and best practices, understanding the importance of what you do and working collaboratively with your team to deliver results.
• To be natural and welcoming with customers, putting them at the heart of whatever you do.
• To use your energy and resilience to keep momentum going when working in challenging environments.
• To own the decision making for the store, acting quickly and making decisions based on what is right for customers and colleagues.
• Energy and drive to deliver beyond expectation.
• Attention to detail and a creative flair, drawing on experience to deliver impeccable visual merchandising standards, inspiring and coaching your team to develop their skills in these areas.
• To be highly organised and have great time management skills, with the ability to prioritise workload and delegate tasks accordingly.

Critical skills:

• Clothing experience preferred.
• Impeccable visual merchandising standards.
• Attention to detail and a creative flair.
• Well-developed commercial mindset.
• Effective leadership with the ability to motivate others.
• Results driven and sales oriented.

What’s in it for you:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
• Uniform provided and policies to support you for all of life’s moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About us:

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We are the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.