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- Tasks: Lead shifts, manage the team, and ensure excellent customer service in a fast-paced environment.
- Company: Join Tesco, a leading retailer committed to diversity and community.
- Benefits: Flexible hours, competitive pay, 10% off shopping, and well-being support.
- Why this job: Make a real impact by leading a team and enhancing customer experiences.
- Qualifications: Strong leadership, communication skills, and a passion for customer service.
- Other info: Ongoing training and development opportunities in an inclusive workplace.
The predicted salary is between 14 - 16 ÂŁ per hour.
Join to apply for the Tesco Shift Leader – Ridgway Rd Express role at Tesco. Our Shift Leader rate of pay starts from £14.76 an hour, increasing to £15.97 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours per week; you can opt to work as few as 12 hours. You will be scheduled within the availability windows we provide.
Availability Windows
- Sun: 05:30 – 22:00
- Mon: 05:30 – 22:00
- Tue: 05:30 – 22:00
- Wed: 05:30 – 22:00
- Thu: 05:30 – 22:00
- Fri: 05:30 – 22:00
- Sat: 05:30 – 22:00
Responsibilities
- Work in a fast‑paced retail environment, managing a diverse range of tasks.
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
- Be present for customers, listening to them and ensuring they leave satisfied.
- Proactively improve service, coaching colleagues and providing feedback.
- Guide and support colleagues in‑store, ensuring a safe workplace.
- Monitor store performance and assist managers with improvement actions.
- Lead from the front, setting a strong example for the team.
Additional Responsibilities
- Coordinate the store team to deliver an easy, fuss‑free shopping experience.
- Support colleagues, ensuring they achieve daily priorities and take regular breaks.
- Open and close the store and complete duty cover.
- Act as the go‑to person for day‑to‑day queries in the manager’s absence.
- Maintain a clean, tidy, well‑presented store.
- Support managers with seasonal, community and charity events.
- Foster an inclusive team atmosphere.
- Deliver excellent customer service.
- Keep the team informed on communications, changes, or updates.
- Stay knowledgeable about store performance, looking for operational improvements.
- Coordinate store improvements and remove obstacles to service.
- Follow health and safety routines and procedures.
- Recognise and celebrate colleagues’ great service.
You Will Need
- Excellent customer service and relationship‑building skills.
- Strong communication skills, using various methods to keep the team informed.
- The confidence to lead and oversee the store in the manager’s absence.
- Good decision‑making ability, flexibility, and adaptability to change.
- Motivational leadership that inspires the team to exceed expectations.
- Curiosity, always looking for ideas to better serve customers, communities and the planet.
What’s in it for you?
- Flexible hours and shift patterns to suit your lifestyle.
- Ongoing learning and development opportunities with award‑winning training.
- An inclusive workplace where everyone’s welcome.
- Your voice matters – ideas and opinions are heard.
- Well‑being support and 10% off + 15% off on pay‑day weekends.
- Benefits such as holiday, flexible working, pension, life cover, and more.
Benefits
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% off and 15% off on pay‑day weekends.
- Access to free wellbeing services.
- Life cover of five times your pay and a pension with up to 7.5% matching contributions.
- Uniform provided.
- Access to colleague networks and support.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” We champion diversity, equity and inclusion – everyone is welcome.
Eligibility: Applicants must be at least 18 years old.
Equal Opportunity Statement: Tesco respects diversity and follows all UK equality legislation. Apprenticeships, disabilities and all other protected characteristics are welcomed.
Tesco Shift Leader - Ridgway Rd Express in Farnham employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Ridgway Rd Express in Farnham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This will help you align your answers with what they care about, showing that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can help improve customer service and team dynamics at Tesco.
✨Tip Number 3
Be ready to share examples! Think of times when you've led a team or improved a process. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Shift Leader - Ridgway Rd Express in Farnham
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your excellent customer service and relationship-building skills. We want to see how you’ve gone above and beyond for customers in the past!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and how they relate to the Shift Leader role. We appreciate a well-structured application that’s easy to read.
Demonstrate Leadership Qualities: Since this role involves leading a team, don’t forget to showcase your leadership experience. Share examples of how you’ve motivated others and taken charge in previous roles – we love to see that proactive spirit!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with the key tasks like managing shifts, supporting your team, and ensuring excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved service. Highlight your ability to communicate effectively and support colleagues, as this is crucial for the role.
✨Demonstrate Customer Focus
Tesco values excellent customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Think of specific instances where you listened to customer feedback and made improvements, as this shows you're aligned with Tesco's mission of serving customers better.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how Tesco measures store performance. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
