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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and drive sales.
- Company: Join Tesco, a leading retailer with a commitment to teamwork and community.
- Benefits: Enjoy competitive salary, holiday perks, and opportunities for personal growth.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Be part of a supportive team with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About the role
Availability Window
- Mon 09:00:00 - 18:00:00
- Tue 07:00:00 - 16:00:00
- Wed 13:00:00 - 22:00:00
- Thu 09:00:00 - 18:00:00
- Fri 08:00:00 - 17:00:00
- Sat 13:00:00 - 22:00:00
Contract: Permanent
Shift Pattern: Varies from day to day but are planned in advance
You will be responsible for:
- Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
- Leading your team in the driving of trade activity, and using your expertise and knowledge to grow sales and maximise profit.
- Leading and building your managers' knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensuring the safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
You will need:
- You are a great communicator who will share knowledge, experience and best practices, you understand the importance of what you do and work collaboratively with your team to deliver results.
- You are natural and welcoming with customers, putting them at the heart of whatever you do. You take the time to listen and understand others, building strong relationships with your colleagues and customers.
- You use your energy and resilience to keep momentum going when working in challenging environments.
- You own the decision making for the store, and can act quickly, making decisions based on what is right for customers and colleagues.
- You have energy and drive to deliver beyond expectation. You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, you inspire confidence in those around you.
- You are aware of what our competitors are doing and you are always looking for ways to build and deliver new initiatives to help improve our store for customers.
What’s in it for you:
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months.
Team Manager - Epping Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Epping Superstore
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Tesco, especially those in management roles. They can give you insider tips on what the company values and how to stand out during interviews.
✨Tip Number 2
Prepare for situational questions! Think about your past experiences where you've led a team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show off your leadership skills.
✨Tip Number 3
Show your passion for customer service! During your interview, share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly understand the importance of putting customers at the heart of everything.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Team Manager - Epping Superstore
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Manager role. Highlight your leadership abilities, customer service experience, and any relevant achievements that show you can drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your values align with ours. Share specific examples of how you've successfully led teams or improved customer experiences in the past.
Showcase Your Communication Skills: As a Team Manager, communication is key. In your application, demonstrate your ability to convey ideas clearly and build relationships. Use a friendly tone and make sure your writing is easy to read – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Tesco!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Manager at Tesco. Familiarise yourself with their values and how they align with your own leadership style. This will help you articulate how your experience can contribute to their goals.
✨Showcase Your Coaching Skills
Since the role involves recruiting and training, be prepared to discuss specific examples of how you've successfully coached team members in the past. Highlight your ability to develop others' skills and how that has positively impacted team performance.
✨Demonstrate Customer-Centric Thinking
Tesco places a strong emphasis on customer service. Think of instances where you've gone above and beyond for customers or improved customer satisfaction. Be ready to share these stories to show that you truly put customers at the heart of your work.
✨Be Ready for Situational Questions
Expect questions that assess your decision-making skills in challenging situations. Prepare examples that showcase your resilience and ability to act quickly while keeping the team's and customers' best interests in mind. This will demonstrate your capability to lead effectively under pressure.
