Tesco is seeking a motivated leader to drive excellent customer service and team performance. You will model company values, establish a positive culture, and ensure robust processes while delivering key operational metrics across a collaborative, cross-functional environment.
You will develop your team through training, regular feedback, and career conversations, while tackling escalations and driving continuous improvement in customer experience across the business.
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CX Team Leader - People, Performance & Growth in Dundee employer: Tesco
Tesco is an excellent employer, offering a supportive work culture where Customer Delivery Drivers can thrive in a flexible environment. With competitive pay starting at Β£14.18 per hour and opportunities for growth, employees enjoy a hands-on role that allows for independence while being backed by a dedicated team. The company values service with a smile, making it a rewarding place to work for those looking to make a positive impact in their community.