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- Tasks: Deliver groceries and provide excellent customer service while driving around your community.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% off shopping, and access to wellbeing services.
- Why this job: Experience variety in your work, meet new people, and feel like your own boss.
- Qualifications: Must have a valid UK/EU/EEA driving licence with minimal penalty points.
- Other info: Open to all backgrounds; we value diversity and inclusion.
Overview
Tesco UK • Tiverton Superstore • Permanent • Apply by 03-Oct-2025
Availability
Availability Window
Days From time To time Sun 19:00:00 23:00:00 Tue 19:00:00 23:00:00 Thu 19:00:00 23:00:00 Fri 19:00:00 23:00:00 Sat 14:00:00 23:00:00
Its policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week; if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too.
The table shows the periods of time in the week we would like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you will have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you. Click here to read more.
What’s in it for you
Our Customer Delivery Driver rate of pay starts from ÂŁ13.35 an hour; this increases to ÂŁ14.56 for stores inside the M25. Additional payments may also apply depending on location.
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- 10% discount and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard (additional card to share with family outside your home)
- Access to free wellbeing services with a range of resources to support your mind, body and life
- Life cover of five times your pay and a pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for life’s moments
- Access to our colleague networks with a space for colleagues from a range of backgrounds. For more information about our colleague networks please read here
- Click here to read more about the benefits we have available for our colleagues
Responsibilities
You will be responsible for delivering your part of our customer shopping trip by:
- Ensuring the van and trays are clean and tidy
- Leaving the back yard clean and free of rubbish, picking up litter as I see it
- Washing trays as part of the tray wash process
- Loading the van as required and checking the van for roadworthiness
- Speaking to the customer about changes to their order, including substitutions, offering a refund for anything they are unhappy with
- Taking care of products and deliveries as if they were my own
- Explaining to the customer that substitutions will not be charged extra
- Delivering during the customer’s time slot
- Calling the customer before arriving if arriving early
- Calling the store/centre if running 30 minutes or more late
Requirements
- Build relationships with colleagues to create team spirit
- Be warm and welcoming in interactions with customers and colleagues
- Act quickly to respond to changing customer needs and embrace change within the store
- Be energetic and driven to deliver beyond expectations, balancing home and work
- Share ideas with the Manager and colleagues on how to improve the store
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points
- A valid driving role via licence requirement as applicable
About us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day\”. Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders and communities.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and able to be yourself at work. Everyone’s Welcome.
We welcome discussions about flexible working and understand life looks different for everyone. Some people are at the start of their careers, some want the freedom to do the things they love, and others may be carers, nearing retirement, or adapting to parenthood. Please talk to us during your application about how we can support.
We are proud to be Disability Confident Leader and are committed to an inclusive recruitment process. For information on accessibility support, please click here.
Please note: Tesco will recruit individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country please click here
We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles. Some roles may close early due to high volumes of applicants. Feedback is offered to those who attend an interview. For more information about us, please visit www.tescoplc.com
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Customer Delivery Driver - Tiverton Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver - Tiverton Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. As a Customer Delivery Driver, you'll be the face of Tesco, so understanding their commitment to customer satisfaction will help you align your interactions with customers.
✨Tip Number 2
Be prepared to discuss your availability during the interview. Since Tesco offers flexible working hours, showing that you're adaptable and willing to work within their specified time slots can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in customer service or driving roles. Even if it's informal, sharing stories about how you've successfully interacted with customers or managed deliveries can demonstrate your suitability for the role.
✨Tip Number 4
Show enthusiasm for the role by expressing your interest in building relationships with customers. Being warm and welcoming is key, so think of examples where you've gone above and beyond to help someone, as this will resonate well with the hiring team.
We think you need these skills to ace Customer Delivery Driver - Tiverton Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Delivery Driver position. Highlight your relevant experience in customer service and driving.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous driving experience, customer interaction, and your ability to work flexible hours.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and Tesco as a company. Mention how you align with their values of customer service and teamwork, and provide examples of how you've delivered great service in the past.
Highlight Availability: Clearly state your availability in your application. Since Tesco values flexibility, mention any specific times you can work that align with their needs, showing that you're adaptable and willing to meet their scheduling requirements.
How to prepare for a job interview at Tesco
✨Show Your Customer Service Skills
As a Customer Delivery Driver, you'll be the face of Tesco. Make sure to highlight your experience in customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Flexibility
Tesco values flexibility in scheduling. Be prepared to discuss your availability and how you can adapt to different shifts. If you have specific times you can work, mention them, but also express your willingness to accommodate the store's needs.
✨Emphasise Teamwork
This role involves working closely with colleagues and managers. Talk about your ability to build relationships and work as part of a team. Share any experiences where teamwork led to successful outcomes in your previous jobs.
✨Prepare for Practical Questions
Expect questions that assess your driving skills and safety awareness. Be ready to discuss how you ensure the van is roadworthy and how you handle unexpected situations, like delays or customer complaints. Showing that you prioritise safety and customer satisfaction will impress your interviewers.
