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- Tasks: Deliver groceries and provide excellent customer service while driving around your community.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% off shopping, and access to wellbeing services.
- Why this job: Experience variety in your work, meet new people, and feel like your own boss.
- Qualifications: Must have a valid UK/EU/EEA driving licence with minimal penalty points.
- Other info: Open to all backgrounds; we value diversity and inclusion.
Customer Delivery Driver – Tiverton Superstore
Join to apply for the Customer Delivery Driver – Tiverton Superstore role at Tesco
Customer Delivery Driver – Tiverton Superstore
1 day ago Be among the first 25 applicants
Join to apply for the Customer Delivery Driver – Tiverton Superstore role at Tesco
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It\’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we\’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you\’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we\’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands\’ End to John O\’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That\’s why this role is about much more than just driving: it\’s about helping others and delivering great service, with a smile.
Its hands on, physical and full of variety. No two shifts are ever the same and our customer\’s look for help in all kinds of different ways. For most of the day you\’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.
So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
About the role
Availability Window
Days
From time
To time
Sun
18:00:00
22:00:00
Tue
19:00:00
23:00:00
Thu
08:00:00
19:00:00
Fri
09:00:00
19:00:00
Sat
19:00:00
23:00:00
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It\’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we\’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you\’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we\’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands\’ End to John O\’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That\’s why this role is about much more than just driving: it\’s about helping others and delivering great service, with a smile.
Its hands on, physical and full of variety. No two shifts are ever the same and our customer\’s look for help in all kinds of different ways. For most of the day you\’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.
So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
You will be responsible for
Delivering your part of our customer shopping trip by:
- I ensurethe van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
You will need
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say \”Thank you.\”
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Whats in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of lifeâ€s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click hereto read more about the benefits we have available for our colleagues
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every dayâ€. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyoneâ€s Welcome.
We know life looks a little different for each of us. Thatâ€s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickhere.
Please note
Tesco will only recruit individuals who have passed the school leaverâ€s age. To find out the school leavers age for your country please click here
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Retail
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Customer Delivery Driver - Tiverton Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver - Tiverton Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. As a Customer Delivery Driver, you'll be the face of Tesco, so understanding their commitment to customer satisfaction will help you align your interactions with customers.
✨Tip Number 2
Be prepared to discuss your availability during the interview. Since Tesco offers flexible working hours, showing that you're adaptable and willing to work within their specified time slots can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in customer service or driving roles. Even if it's informal, sharing stories about how you've successfully interacted with customers or managed deliveries can demonstrate your suitability for the role.
✨Tip Number 4
Show enthusiasm for the role by expressing your interest in building relationships with customers. Being warm and welcoming is key, so think of examples where you've gone above and beyond to help someone, as this will resonate well with the hiring team.
We think you need these skills to ace Customer Delivery Driver - Tiverton Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Delivery Driver position. Highlight your relevant experience in customer service and driving.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous driving experience, customer interaction, and your ability to work flexible hours.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and Tesco as a company. Mention how you align with their values of customer service and teamwork, and provide examples of how you've delivered great service in the past.
Highlight Availability: Clearly state your availability in your application. Since Tesco values flexibility, mention any specific times you can work that align with their needs, showing that you're adaptable and willing to meet their scheduling requirements.
How to prepare for a job interview at Tesco
✨Show Your Customer Service Skills
As a Customer Delivery Driver, you'll be the face of Tesco. Make sure to highlight your experience in customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Flexibility
Tesco values flexibility in scheduling. Be prepared to discuss your availability and how you can adapt to different shifts. If you have specific times you can work, mention them, but also express your willingness to accommodate the store's needs.
✨Emphasise Teamwork
This role involves working closely with colleagues and managers. Talk about your ability to build relationships and work as part of a team. Share any experiences where teamwork led to successful outcomes in your previous jobs.
✨Prepare for Practical Questions
Expect questions that assess your driving skills and safety awareness. Be ready to discuss how you ensure the van is roadworthy and how you handle unexpected situations, like delays or customer complaints. Showing that you prioritise safety and customer satisfaction will impress your interviewers.
